A&B Business Solutions · 12 hours ago
Service Technician (MN area)
A&B Business Solutions is a company dedicated to supporting businesses and communities through the development of strong team members and providing exceptional customer experiences. The Field Service Technician role focuses on servicing printers and copiers, ensuring customer satisfaction through effective communication and technical support.
Printing
Responsibilities
Provide an outstanding customer experience through great communication and support
Perform field repairs and maintenance on various office equipment to manufacturers specifications
Manage your day completing service calls to meeting customer expectations and company processes
Maintain accurate repair records for time, part, and company assets
Manage your car stock inventory
Performs other duties as directed by Service Management
Ability to make decisions, use the tools available and the resources of others to accomplish objectives
Able to work comfortably with a variety of customers and associates
Flexible attitude and versatility in learning
High level of comfort using computers, tablets, phones, or other handheld devices
Qualification
Required
High school diploma or GED
Background in electronics and/or mechanical devices a plus
Vocational Technical education is helpful a plus
Natural mechanical or electronic ability
Clean driving record and valid driver's license
Benefits
Paid Training
Competitive Salary
Paid time off
Health Benefits
Vision & Dental Benefits
Bonus opportunities
Paid Holidays
401k Retirement Program with partial matching
Community Involvement and paid Volunteering Time Off (40 hours per year!)
Opportunities for advancement
Comprehensive training
Several free catered lunches each year