Caterpillar Inc. · 12 hours ago
Manager Business Development - Dealer Management
Caterpillar Inc. is a global team focused on innovation and sustainability. The Manager Business Development position is responsible for overseeing CAT Dealer contracting activities, managing vendor relationships, and ensuring effective delivery of information technology services.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
Responsibilities
Executing CAT Dealer or supplier ERP Dealer Strategy
Gather CAT Digital, CAT Dealer, or supplier strategy and business needs working with leadership to establish the appropriate strategy
Oversee policies, standards, processes and templates for working with CAT dealers or suppliers
Assist in development and refining of dealer or supplier segmentation frameworks for classification and prioritization
Coordinate with CAT Digital Legal and Business Resources, CAT Dealers, suppliers and other key functions on contracting the Dealer Solution
Assist business and functional teams with transition and transformation planning, due diligence and implementation
Develop standard communication policy to convey key decisions, expectations, etc. to CAT Dealers or suppliers (includes email correspondence, virtual meetings, and site visits)
Coordinate and conduct meetings between CAT Digital, CAT Dealer, and/or supplier to ensure strategic alignment
Serve as a point of escalation to resolve issues and disputes
Partner with CAT Dealers or suppliers to identify development and co-investment opportunities and drive continuous capability improvement
Identify requirements and define process and tools to monitor dealer or supplier performance (scorecards, KPIs, dashboards) and report progress periodically
Assess and report on dealer or vendors’ qualifications and risk, including financial and supply continuity risk (incl. financial, skills, tools, and the use of third parties)
Ensure compliance, resolve contract disputes, and define savings for the CAT dealer or vendor
Implement a process and manage team to draft, modify, renew, finalize and/or terminate existing dealer or supplier contracts
Perform the processing of sales or purchase orders and related documents
Execute reconciliation of contracts, sales orders and payments through sales order and license / SKU matching
Qualification
Required
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner
Preferred
Bachelor's degree or international equivalent in an area of study relevant to this position
Proven experience in supplier selection process, defining statements of work, working with 3rd party software or services in one or more areas of digital required
Practical business relationship management skills
Practical digital service level management experience
Project management (Six Sigma Black Belt/Green Belt) experience and/or purchasing experience strongly desired
Prior experience working with CAT dealers and/or digital vendors preferred
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
Recent News
The Motley Fool
2026-01-19
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