SwitchThink Solutions · 1 day ago
Conversational AI Platform Developer I
Phoenix, AZ
Full-time
Onsite
Entry Level
1+ years expSwitchThink Solutions is focused on developing Conversational AI Platforms, and they are seeking a Conversational AI Platform Developer I to maintain and build basic intents and conversations. The role involves supporting API integrations, ongoing AI model training, and troubleshooting defects under the guidance of senior developers.
Financial ServicesInformation ServicesInformation Technology
Responsibilities
Build basic intents, conversations, and processes under supervision
Assist in analyzing business requirements to identify challenges and clarify gaps
Execute unit tests for simple CAIP logic and address stakeholder feedback during UAT
Collaborate with team members to integrate CAIPs with existing APIs and systems
Support the development of CAIP interactions for limited channels like web or mobile apps
Monitor platform performance and report findings to senior team members
Conduct initial AI model training sessions to improve prediction accuracy under guidance
Support defect troubleshooting efforts and escalate issues to senior developers as needed
Document and track resolution efforts to build troubleshooting knowledge
Qualification
Required
Equivalent combination of education and relevant technical experience for service centers required
Demonstrated understanding of CAIP technology, including voice use cases, and related telecommunications devices, networks, software, and systems required
Knowledge of API integration protocols and web standards (e.g. OAuth, SSL, CORS, JWT) required
Demonstrated Expertise Gathering Requirements And Engaging With Stakeholders Required
Strong analytical and problem-solving skills required
Excellent communication skills for collaboration with technical and non-technical stakeholders required
Proficient with Microsoft Office Suite required
Preferred
Bachelor's degree in Computer Science, Information Technology, or a related field preferred
1 year coding experience writing functions in object-oriented programming languages preferred
Knowledge of the Financial Services industry as well as trends and current events preferred
Bi-lingual - Spanish speaking a plus preferred
Company
SwitchThink Solutions
SwitchThink Solutions is an IT services & consulting, and credit union professionals firm.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Butler
Chief Executive Officer
Recent News
Company data provided by crunchbase