American Addiction Centers · 6 days ago
Treatment Advocate/CNA (Full-time 7p-7a)
Worcester, MA
Full-time
Onsite
Entry Level
1+ years expAmerican Addiction Centers is dedicated to providing quality care for individuals struggling with addiction and mental health disorders. The Treatment Advocate will observe clients' daily activities, assist in their recovery, and collaborate with the treatment team to ensure comprehensive care. Responsibilities include welcoming new patients, conducting safety rounds, and providing support during treatment sessions.
Addiction TreatmentHealth CarePharmaceutical
Responsibilities
Responsible for welcoming new patients, assisting with orientation of programming schedule and rules
Conduct patient belongings search when new patients are admitted
Complete safety rounds and security checks
Participate in coordination of patient’s daily schedule including treatment meetings, behavior interventions, and overall general observation of behavior and level of participation
Provide support and encouragement to patients
Support and encourage patient participation in group, individual, and family counseling services
Support clinical and nursing services of patients as assigned
Participate in weekly treatment team meeting and program staff meetings
Ensure that all documentation necessary meet contract, licensure, accreditation and standards for services in a timely manner following the AAC’s documentation policy guidelines
Communicate efficiently with other departments to ensure the best care for patient
Provide supportive services to outpatient and inpatient adult population
Identify situations which may be potentially harmful to patients and report any patient or safety concerns to Clinical Manager and/or CEO
Understand and abide by State Department standards, facility accreditation, AAC’s policy and procedures
Adhere to company code of ethic and maintain professional boundaries with patients at all times
Respectful of patient rights as well as understanding of patients’ unique recovery needs
Communicate with all staff, patients, and families using excellent professional written and verbal skills
Demonstrate dependability and adaptability with patients and staff
Maintains confidentiality of patient and company information
Abide by the standards of HIPAA and 42 CFR Part 2 guidelines
Assists in monitoring and managing patient community as a therapeutic milieu
Intervenes in crisis situations to deescalates and resolves crises
Complies with local traffic regulations and reports delays or accidents
Load or unloads baggage or express checked by passengers in baggage compartment
Performs miscellaneous errands such as store runs for patients, mail to and from post office
Makes overnight drives and extended trips requiring irregular hours
Keep vehicle clean, polished, and in operating condition
During all transports, meets and greets all clients in a professional and polite demeanor. Makes new clients feel welcomed and comfortable during trip. Assist passengers to enter and leave car
Answers any questions that new clients may have during transport to help orientate them before arriving at facility
Other task as assigned by direct supervisor within scope of practice
Qualification
Required
High school diploma or GED required from an accredited institution
Valid Driver's License required with insurable driving record
Working knowledge of vehicle safety and control systems
Ability to read, write and interpret written information, type documentation, present information to groups and participate in meetings
Working knowledge of Microsoft and Google Products
Must be able to work overtime, weekends, holidays, and flexible hours
Ability to sit, use hands and fingers, talk or hear, and smell continually
Ability to stand, walk and reach frequently
Ability to climb or balance, stoop, kneel, or crouch occasionally
Ability to frequently lift and carry up to 10 lbs. and occasionally lift and carry up to 25 lbs
Close vision required to see computer monitor, read documents, and operate copy and fax machine
Distance vision required to drive an automobile, if driving is a requirement of the job
Work environment is indoors and climate controlled. Occasionally exposed to outdoor weather conditions
Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving light traffic
Preferred
CNA certificate strongly preferred
Minimum of 1 year experience in a behavioral healthcare field preferred
Knowledge of utilizing electronic health record software and documentation preferred
Benefits
401K
Medical
Dental
Vision
Life insurance
Company
American Addiction Centers
American Addiction Centers is a national behavioral healthcare provider focused on addiction treatment and rehabilitation.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$124.97MKey Investors
Deerfield
2020-01-30Post Ipo Debt· $12M
2015-10-01Post Ipo Equity· $100M
2015-07-03IPO
Leadership Team
Fred Trapassi
NE Region CEO
Joy Sutton
Vice President of Brand and Communications
Recent News
Behavioral Health Business
2025-08-26
Company data provided by crunchbase