NBH Bank · 1 day ago
Loan Operations - Director
Kansas City, MO
Full-time
Onsite
Director/Executive
15+ years expNBH Bank is committed to equity, diversity, and inclusion, focusing on building relationships with their clients. As the Director of Loan Operations, you will lead the Loan Operations Department, ensuring operational excellence and compliance while managing a team and collaborating with various stakeholders to drive process improvements.
BankingFinanceFinancial Services
Responsibilities
Provide strategic leadership and oversight for a centralized Loan Operations Department, which includes Loan Documentation, Quality Assurance, Construction Draws, Loan Accounting/Servicing, Loss Share, Imaging, and Post Closing
Develop and implement policies, processes, and resources to ensure operational excellence, regulatory compliance, and risk management across all lending products
Lead and manage the Loan Operations team, including performance evaluations, organizational structure, and resource planning
Oversee all aspects of loan operations, including documentation, quality assurance, construction draws, loan servicing, quality assurance, and compliance
Collaborate with Relationship Managers, Legal Counsel, Compliance Officers, Internal Auditors, and Regulatory Agencies to ensure positive outcomes
Drive process improvement and technology integration, including AI implementation to enhance efficiency and accuracy
Prepare annual budgets, recommend salary adjustments, and maintain organizational charts
Manage integration of acquired banks into centralized operations, ensuring smooth transitions and adherence to standards
Partner with Enterprise Technology and vendors to optimize systems and vendor relationships
Maintain compliance with all applicable regulations, including BSA and OFAC requirements
Provide leadership in risk management, policy/procedural development, and quality control initiatives
Maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position
Qualification
Required
Bachelor's degree in business administration, Accounting, Auditor or equivalent combination of education and related work experience
15+ years of relevant job experience in risk-related field, bank regulatory agency or consulting
10+ years of previous supervisory or management experience
Strong judgment and decision-making ability
Exceptional project management and multitasking skills
Excellent verbal, written, and interpersonal communication
Advanced analytical skills and attention to detail
In-depth knowledge of banking regulations and loan processes
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
Maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements
Must be able to travel – estimated 10% - 25% of the time
Preferred
Master's degree in business administration, Accounting, Auditor or equivalent combination of education and related work experience
20+ years of relevant job experience in risk-related field, bank regulatory agency or consulting
Benefits
Insurance
401k
An associate stock purchase program
Paid time off
Associate banking perks
Company
NBH Bank
NBH is a bank holding company that provides banking and financial services to individual and corporate customers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Aldis Birkans, CFA
Chief Financial Officer
Bill B.
Chief Compliance Officer
Recent News
MarketScreener
2025-10-22
2023-12-23
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