RxSight, Inc. · 1 week ago
Associate Customer Development Manager
Cincinnati, OH
Full-time
Onsite
Mid Level
$115K/yr - $115K/yr
3+ years expRxSight, Inc. is an ophthalmic medical technology corporation that has commercialized the world’s first adjustable intraocular lens. The Associate Customer Development Manager is responsible for driving LAL growth through account planning, onboarding execution, and divisional analytics, ensuring alignment with practice development initiatives and measurable KPIs.
BiotechnologyEyewearHealth CareMedical Device
Responsibilities
Support the execution of tactical initiatives, programs, and new product introductions that contribute to LAL adoption and account-level performance growth
Conduct ongoing analytics review of divisional performance, identifying LAL velocity, cycles, and at-risk trends measured within actionable timeframes
Co-lead tactical planning calls with all net new customers, aligning messaging, 'Drive for 5' initiatives, training expectations, and partnership setup
Develop and manage site-level account plans, including 30, 60, and 90-day tactical execution strategies, in tight collaboration with divisional CTS partners
Implement and maintain CRM documentation for all accounts, including % of premium, total cataract volume, surgeon count, LAL penetration, and aligned KPIs
Lead regional OD referral engagement strategy to support LAL patient pipeline
Co-own and execute net new customer onboarding processes with CTSs focused on full team alignment and measured time to first implant as a key measure of success
Conduct formal business reviews with accounts, benchmarking LAL adoption 90 days prior and 90 days post implementation measuring effectiveness, and where necessary adapting business reviews based on this data
Partner with CTS and Sales teams to identify growth bottlenecks and formulate adoption-focused solutions
Qualification
Required
Minimum 3 years of proven sales experience in the medical device, biotechnology, pharmaceutical, related industry
Develop high-level clinical ophthalmic knowledge regarding practice workflows, patient flow optimization, and the ability to guide and resolve workflow issues in clinic settings to accelerate LAL adoption
Proven ability to interpret and act on clinical and commercial performance data
Demonstrated ability to co-lead tactical customer planning and execute business plans
Knowledge of ophthalmic clinic and ASC operations, with emphasis on premium technology positioning
Excellent written and verbal communication skills
Ability to manage multiple projects and deliver results against LAL growth objectives
Ability to travel up to 75% of the time
Training to be completed per the training plan for this position as maintained in the document control system
The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
Advanced in Microsoft Office Suite
Word Processing
Spreadsheet Software
CRM tools and commercial database solutions
Preferred
Bachelor's degree in Business, Life Sciences, or a related field preferred
Demonstrated success in customer onboarding, business planning, or tactical account development roles strongly preferred
Familiarity with CRM tools, patient flow design, and co-management network development are highly desirable
Company
RxSight, Inc.
RxSight® is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world’s first and only adjustable intraocular lens (IOL) that is customized after cataract surgery.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$350.98MKey Investors
Oxford Finance LLCBiomedical Advanced Research and Development Authority (BARDA)Visionary Venture Fund
2024-05-08Post Ipo Equity· $115M
2023-02-07Post Ipo Equity· $50M
2021-07-29IPO
Leadership Team
Ron Kurtz
Co-President and CEO
R
Robert Grubbs
Co-Founder
Recent News
Orange County Business Journal
2026-01-22
2026-01-20
Orange County Business Journal
2026-01-14
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