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HCL Global Systems Inc · 2 months ago

Product Delivery Manager

Full-time

Onsite

Mid Level

HCL Global Systems Inc is seeking a Product Delivery Manager to oversee project delivery and ensure alignment with stakeholder expectations. The role involves developing project charters, managing project scope and resources, and facilitating customer acceptance while adhering to project management methodologies.

B2BConsultingHuman ResourcesInformation TechnologySoftwareStaffing Agency

H1B Sponsor Likely

Responsibilities

Develops the project charter through review with key stakeholders

Confirm project scope, schedule, resources, risks, issues, assumptions, constraints and budget

Manages changes to project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance

Sets expectations in accordance with the project plan to ensure a common understanding and to align the stakeholders and team members

Implements approved actions and workarounds required to mitigate project risk events

Records customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques (planning sessions, brainstorming, focus groups)

Obtains project charter approval from executive sponsor and business owner

Follows project management methodology using standards, policies and guidelines set forth by GTA

Develops and manages project plan using standardized software

Obtains approval from the business owner in order to formalize the project management approach; and define the scope of the project based on the business need to meet the project expectation

Conducts project meetings; makes presentations to executive level participants

Advises supervision of issues affecting project status and offers solutions to solve issues

Captures lessons learned and process improvement documentation throughout project

Formalizes final acceptance for the project from the business owner/executive sponsor by ensuring that the delivered end-product and services comply with the agreed deliverables list, agreed scope, and any organizational procedures in order to close contractual obligations

Provides high-level technical guidance for a Drupal-based content management system and other products offered by the Office of Digital Services & Solutions

Performs all other duties as assigned

Qualification

Stakeholder ManagementRisk ManagementProject ManagementChange ManagementTechnical GuidanceCommunication SkillsProblem SolvingTeam Collaboration

Required