Georgia Pacific · 15 hours ago
Customer Solutions Specialist, Supply Chain
Atlanta, GA
Full-time
Onsite
Entry, Mid LevelGeorgia-Pacific is looking for a Customer Solutions Specialist to join their Consumer Products Supply Chain organization. In this role, you will identify process improvement opportunities, analyze supply chain metrics, and utilize SAP to fulfill customer purchase orders and resolve issues. You will collaborate with cross-functional teams to ensure customer satisfaction and drive improvements.
Paper & Forest Products
Responsibilities
Utilize SAP to fulfill customer purchase orders, monitor order status, and to research and resolve customer replenishment issues
Act as a principled entrepreneur by identifying process improvement, key service trends, and cost savings opportunities to drive improvements and create value
Analyze and report customer supply chain metrics (in-stock, on time, case fill rate, and others), including executive summaries
Utilize SAP to monitor order status and to research and resolve customer replenishment issues
Troubleshoot and identify solutions while working through service issues
Understand and develop relationships with customers to profitably anticipate and satisfy their needs
Influence and build internal and external partnerships while practicing careful communication
Exercise sound judgment, prioritize duties, and follow tasks through to completion in a timely manner
Communicate and interact with cross-functional teams (including order management, sales, transportation, and contacts at the facilities) to solve business problems
Maintain a strong sense of urgency and customer focus
Collaborate and build relationships in a virtual environment leveraging digital tools
Advance our Principle-Based Management® culture by applying and reinforcing the company’s Core Values and Principles
Qualification
Required
Experience in a supply chain, logistics, order management, or order replenishment role
Experience in a customer-facing role; you build working relationships and partner with others to bridge gaps and solve problems
Confident Communicator; you engage with others effectively via telephone, email, chat, and video calls - you are comfortable being seen and heard
Systems and Tools savvy; you have experience with Microsoft Office Suite or Office 365; (Outlook, Teams, Word, Excel, SharePoint) and a desire to learn multiple accounting systems and tools
Preferred
Bachelor's degree or higher in related field
SAP experience, preferably S4 Hana
Experience in the consumer goods industry
Benefits
Medical
Dental
Vision
Flexible spending and health savings accounts
Life insurance
ADD
Disability
Retirement
Paid vacation/time off
Educational assistance
Infertility assistance
Paid parental leave
Adoption assistance
Company
Georgia Pacific
Georgia-Pacific (spam account)
Founded in 1927
10001+ employees
H1B Sponsorship
Georgia Pacific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (37)
2023 (46)
2022 (44)
2021 (16)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Brooke Feikert, SHRM-CP
HR Business Partner - Recruiting Lead
Curtis Weisner
Human Resources Business Partner
Company data provided by crunchbase