Elect IT Solutions · 1 day ago
IT System Administrator
Elect IT Solutions is a growing company seeking an IT System Administrator to join their ERP team. The role involves performing basic administration tasks for the ERP system, including user provisioning, troubleshooting, and system maintenance, while ensuring effective communication with end users and managing IT assets.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Setup, configure and support all user account provision within the ERP business application
Provide ERP software troubleshooting and end user support as required
Perform ERP software patching and updates
Have a solid understanding of ERP solutions
Experience with system administration and security processes
Build positive relationships with internal and client points of contact
Work cohesively as part of a valued team to accomplish technical and business objectives, when appropriate serving as a liaison with network administrators, systems analysts, website developers, and software engineers to facilitate required resolutions to IT systems and user issues
Qualification
Required
Extremely strong customer service and relationship skills
1-2 years of basic system administration experience within an ERP system, Active Directory or a security based solution
1-2 years of support experience with industry recognized ERP software
Solid understanding and experience with Windows Active Directory and associated features/functionality
Proven analytical and problem-solving abilities
Strong written and oral communication skills
Preferred
Adept at IT troubleshooting and diagnostics
Ability to quickly learn new technologies and processes
Experience with e-Emphasys ERP software
Experienced on incident management/ticketing processes
An associate's degree in Information Systems and/or two (2) years of Information Technology support experience in a business environment
Greencastle, PA 17225 (Preferred)
Benefits
Paid time off
Health savings account