ServiceNow · 2 weeks ago
Mid-Market Account Executive
10 CityPlace, West Palm Beach, Florida, United States
Full-time
Onsite
Mid LevelServiceNow is a global market leader in enterprise cloud software, dedicated to transforming how organizations work through innovative AI-enhanced technology. The Mid-Market Account Executive will be responsible for strategically prospecting into new accounts, expanding usage within existing customers, and ensuring they receive ongoing value from the NOW Platform.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Meet or exceed Monthly, Quarterly and Annual sales objectives
Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts
Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these
Strategically prospect within key verticals to develop new opportunities and pipeline
Follow the Value Selling sales process to win new business, expand within existing accounts and ensure contract renewals
Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc
Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc
Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
Occasional travel for training and/or meetings may be required
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
A demonstrable track record of success within a telesales, lead follow-up, cold calling or new business sales capacity
Experience in selling enterprise class solutions utilizing telephone and video conference technology
A thorough understanding of the sales process and the ability to navigate and progress complex sales cycles
Sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus
Presentation skills via web based tools will be a distinct advantage
Excellent listening, verbal and written skills
Excellent relationship building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues
Persistent and dependable, especially with attendance, deliverables and deadlines
Able to adapt to a constantly changing environment; flexibility to work extended hours during peak periods if needed
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
Founded in 2004
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
BiometricUpdate.com
2026-01-20
変化に強い基盤づくりでグローバル企業へ——トリドールCIOが挑む改革とは | CIO
2026-01-19
Crowdfund Insider
2026-01-17
Company data provided by crunchbase