CBE Companies · 12 hours ago
Customer Service/Collection Agent - HVC 02.23.2026 CF
Cedar Falls
Full-time
Onsite
New Grad, Entry Level
$14/hr - $15/hr
0+ years expCBE Companies is seeking a Customer Service/Collections Agent to join their team in Cedar Falls. The role involves assisting consumers to resolve their accounts in an ethical and professional manner while working in a fast-paced customer service environment.
Call CenterInformation TechnologyOutsourcingService IndustrySoftware
Responsibilities
Assist consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent
Achieve schedule adherence and compliance expectations
Meet productivity and call quality standards as set by the company
Problem solving skills & ability to recommend solutions
Qualification
Required
At least 18 years of age
High School Diploma or GED
Computer and typing skills required
Excellent attendance
Self-starter with great attention to detail
Customer service mindset
Strong communication, persuasion, and negotiation skills
Ability to handle multiple tasks simultaneously
Strong work ethic
A competitive spirit, an unrelenting drive to be the best
Ability to learn new information and integrate processes
Achieve schedule adherence and compliance expectations
Meet productivity and call quality standards as set by the company
Problem solving skills & ability to recommend solutions
Preferred
9+ months of work history (customer service experience preferred)
Benefits
3 weeks paid training
Commission
Company
CBE Companies
CBE is a global provider of call center solutions.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Erica Parks
President & CEO
J
Jim Crone
Senior Vice President of Sales
Recent News
CBE Companies, Inc.
2025-06-24
GlobeNewswire News Room
2025-01-30
2024-05-21
Company data provided by crunchbase