Otis Elevator Co. · 2 weeks ago
Manager, Maintenance Field Operations
OT399: TAG - GREENVILLE, SC 1200 WOODRUFF RD, SUITE H23, GREENVILLE, SC, 29607 USA
Full-time
Onsite
Mid, Senior Level
5+ years expOtis Elevator Co. is a leading company in the elevator and escalator industry, seeking a passionate individual to lead their maintenance operations. The role involves managing field staff, ensuring safety and quality of service, and overseeing operational efforts to achieve customer satisfaction in the Greenville, SC territory.
Building MaintenanceCommercialIndustrialMachinery ManufacturingManufacturingTransportation
Responsibilities
Ensure field employee safety and quality of service in your territory
Plan, organize, and manage service field activities to ensure that these activities meet customer needs and company standards
Ensure effective and efficient allocation of available resources such as manpower and materials
Conduct field education training with field workforce
Improve efficiencies, managing route schedules and callback rates
Understand how to provide technical support to field staff, either self-provided or redirected to other experts
Authorize repair orders and tracking completion
Lead change toward better efficiency and communication
Qualification
Required
5+ years of industry experience
Proven experience working with a team of technicians
Leadership experience is essential
Experience in the elevator industry is required
Excellent communication and leadership skills
Ability to thrive in a highly team-oriented and dynamic environment
Strong computer and technology skills, along with business acumen
Passion for delivering exceptional customer service
Travel within your territory is required; a valid driver's license is necessary for your area
Benefits
Funded study schemes such as our industry leading Employee Scholarship Program
401(k) plan with a generous company match and an automatic retirement contribution
Comprehensive medical, prescription drug, dental, and vision coverage
Three weeks of paid vacation
Paid company holidays
Paid sick leave
Employee assistance
Wellness incentive programs
Life insurance and disability coverage
Voluntary benefits, including options for legal, pet, home, and auto insurance
Generous birth/adoption and parental leave benefits
Adoption assistance
Tuition reimbursement program
Spot performance bonus opportunities
Company
Otis Elevator Co.
At Otis, we are dedicated to connecting you to the people and places that matter.
10001+ employees
H1B Sponsorship
Otis Elevator Co. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (16)
2023 (9)
2022 (3)
Funding
Current Stage
Public CompanyTotal Funding
$500M2025-09-02Post Ipo Debt· $500M
2002-01-04IPO
Leadership Team
Anurag Maheshwari
EVP and Chief Financial Officer
Nicolas Lopez
Senior Vice President & Managing Director, Southeast Asia at Otis Elevator Co.
Recent News
Morningstar.com
2026-01-22
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2026-01-07
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