FANUC America Corporation · 2 days ago
Senior Service and Installation Engineer
Rochester Hills, MI
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expFANUC America Corporation is seeking a Senior Service & Installation Engineer to provide technical assistance and leadership for robots and robotic systems. The role involves on-site support, troubleshooting, and project coordination while mentoring installation engineering personnel.
IndustrialIndustrial AutomationRobotics
No H1B
Responsibilities
Lead on-site technical tasks and manage FANUC products through build, buyoff, integration, customer acceptance, plant installation and production support
Provide timely updates to management, which include technical reports of repairs and troubleshooting during the different phases of the project
Provide prompt, professional and courteous solutions to customer technical issues
Lead and advise on issues, troubleshooting and resolution
Manage spare parts at customer sites
Create technical reports and provide customers with clear communication of issues and solutions
Provide cross functional support to various departments, including project management and engineering
Lead and perform intricate repairs on robot mechanical units and controllers
Lead retrofit activities for robot peripheral and internal hardware such as dressouts, uports, wire harnesses, RTUs, etc
Troubleshoot interface issues between both FANUC and peripheral equipment
Assist in optimizing and programming various bodyshop applications
Plan and lead software upgrades and hardware configuration activities
Create plans and lead robot process improvement activities
Qualification
Required
High School Diploma or GED Required
8+ years of relevant FANUC robot and GM body shop experience
High level knowledge of GM body shop specification, applications and processes including hardware, software and communications protocol
Ability to analyze and solve FANUC products and all body shop technology (machine vision and specific application equipment)
Experience utilizing FANUC technology, industrial electrical, electronic, and computer hardware
High level working knowledge of programming languages, PLCs and body shop application/process equipment
Preferred
Bachelor's Degree in Engineering or equivalent technical education
10+ years of automation experience
Experience with teardown and repair of cell automation equipment
Benefits
Medical, Dental & Vision Insurance
401(k) Retirement Program
Life Insurance
Short-Term & Long-Term Disability Plans
Tuition Reimbursement
Wellness Program
Flexible Spending Accounts
Employee Assistance Program
Flexible Benefit Dollars
Generous Holiday & Vacation Program
Company
FANUC America Corporation
FANUC America offers the most complete range of industry-leading products and services for industrial robotics, CNC systems, and factory automation solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Cicco
President & CEO
Casey Korzen, PHR
Human Resources Business Partner
Recent News
2025-10-17
2025-10-15
Company data provided by crunchbase