EchoStar Corporation · 1 day ago
Data Analyst II
Christiansburg, VA
Full-time
Onsite
Mid Level
$63K/yr - $90K/yr
3+ years expEchoStar Corporation is reimagining the future of connectivity, offering services that span satellite television, live-streaming, and mobile products. The Data Analyst II will play a key role in researching customer experience impacting issues and operational performance, particularly within the Boost Mobile brand, while collaborating with various departments to enhance business strategies.
HardwareSatellite CommunicationSoftware
No H1B
Responsibilities
Build, maintain, and deliver executive-level reporting and insights to inform operational and CX strategy
Partner in the planning and execution of operational strategies, leveraging data to drive measurable customer and business impact
Act as the CX technical and data subject matter expert, working with internal teams and partners to define effective solutions to customer experience issues
Own and prioritize customer-impacting technical issues, quantifying financial impact in partnership with Finance and driving resolution with accountable owners
Lead post-mortem analyses for CX-impacting events, identifying root causes, corrective actions, and process improvements
Guide stakeholders and frontline teams on data best practices and evolving agent workflows, ensuring scalable, efficient, and customer-centric operations
Qualification
Required
Bachelor's degree in a related field
3+ years of related experience
Extensive experience in data analysis, with a proven track record of leading successful projects
Advanced SQL querying skills
Using AIML tools and techniques for researching, analysing, and categorizing large quantities of text-based data
Adept at summarizing and presenting complex data trends to organizational leadership
Preferred
Advanced coursework or certifications
Benefits
Versatile health perks
Flexible spending accounts
HSA
A 401(k) Plan with company match
ESPP
Career opportunities
A flexible time away plan
Company
EchoStar Corporation
EchoStar Corporation (Nasdaq: SATS) is a premier provider of technology, networking services, television entertainment and connectivity, offering consumer, enterprise, operator and government solutions worldwide under its EchoStar®, Boost Mobile®, Sling TV, DISH TV, Hughes®, HughesNet®, HughesON™ and JUPITER™ brands.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$50MKey Investors
National Telecommunications and Information Administration
2024-10-10Post Ipo Debt
2024-07-15Grant· $50M
2008-01-03IPO
Leadership Team
Charlie William Ergen
Chairman Of The Board
Recent News
PCMag Australia
2026-01-22
Sherwood News
2026-01-16
Company data provided by crunchbase