Total Care Connections · 1 week ago
Outside Sales | Private Pay Home Care
Total Care Connections is a private pay home care agency seeking a high-performing Community Liaison to expand their referral network in the Phoenix metropolitan area. The role involves generating new business, maintaining relationships with referral sources, and achieving sales targets to drive growth in private pay home care services.
Elder CareElderlyHealth CareHome Health Care
Responsibilities
Identify, develop, and secure new private pay home care opportunities throughout Maricopa County
Establish and maintain a strong referral stream that meets and exceeds monthly goals
Build and maintain a network of referral sources including hospitals, rehab centers, assisted living communities, senior service organizations, case managers, and other community partners
Manage existing referral relationships with consistency, professionalism, and follow-through
Communicate Total Care Connections services clearly and confidently
Visit referral sources in person across the Phoenix area to grow and strengthen partnerships
Position TCC as the provider and employer of choice in Phoenix
Meet or exceed established sales targets and activity expectations
Comfortable with cold calling and proactive outreach
Track marketing and referral activity in our systems and provide weekly progress reports
Partner closely with our Care Management and Operations teams to convert new referrals and ensure excellent service delivery
Qualification
Required
Private pay home care sales experience in Phoenix, with verifiable success metrics
Existing strong referral relationships and local market knowledge
A track record of exceeding goals and growing territory results
Excellent customer service, networking, and relationship-building skills
Strong communication skills, written and verbal
Comfort using CRM and basic technology tools to track activity
A reliable vehicle, clean driving record, and current car insurance
The ability to respond quickly to changing needs and priorities
Two years of private pay home care sales experience
Benefits
Competitive pay
Health, Dental, Vision
401(k)
Long-term disability
Short-term disability
Life insurance
Paid pregnancy disability leave (up to 6 weeks)
Paid parental leave (up to 2 weeks)
Total Care Employee Relief Fund eligibility
PTO and paid sick time
Continued training and development
A company with real room to grow
Company
Total Care Connections
Total Care Connections is Colorado and Arizona's largest and best provider of home care and assisted living services to the elderly, disabled, and our nation's United States military veterans.