Pylon · 1 day ago
Sales Operations Manager
San Francisco
Full-time
Onsite
Entry, Mid Level
$160K/yr - $210K/yr
2+ years expPylon Labs is a rapidly growing company focused on B2B post-sales support platforms powered by conversational data. As a Sales Operations Manager, you will help build and run the operational foundation of the go-to-market organization, ensuring data integrity and providing operational support to the sales team.
Artificial Intelligence (AI)B2BCRMCustomer ServiceSoftwareTechnical Support
Responsibilities
Help build and run the operational foundation of our GTM organization. This is a hands-on builder role, not a strategy-only or delegation-heavy position
Own and maintain high data integrity across Salesforce and the GTM tech stack, ensuring definitions, fields, workflows, and reporting can be trusted by leadership and the sales team for AEs and SDRs
Build and maintain the Salesforce and GTM systems required to support a rapidly scaling sales organization
Work closely with our Head of RevOps and sales leadership to solve operational problems as they arise and to proactively surface insights that help the team operate more effectively as we scale
Provide day-to-day operational support to sales ICs, including tooling and Salesforce requests, answering questions, and resolving issues
Define, document, and enforce rules of engagement across SDR and AE teams
Identify and operationalize account prioritization and intent signals for SDRs and AEs
Analyze ICP, territories, pipeline, and market opportunity, and proactively surface insights and recommendations
Build reporting and dashboards to track rep productivity, pipeline health, and overall team effectiveness
Respond to ad hoc leadership requests quickly and accurately
Qualification
Required
2–4 years of experience in Sales Operations, Revenue Operations, or GTM Operations
1–2+ years of experience in consulting, investment banking, or a similarly analytical, execution-heavy role
Experience working at a startup (Series A–C), ideally in a fast-scaling, sales-led environment
Salesforce expertise with the ability to independently build, maintain, and evolve Salesforce; hands-on experience building and maintaining Flows is required
Experience with sales engagement and GTM tooling in the same category as tools like Outreach, Salesloft, Amplemarket, Clay, Apollo, or ZoomInfo
Familiarity with routing and territory logic using dedicated routing tools or custom workflows
Experience with a BI tool such as Looker, Mode, or Tableau & SQL
Strong analytical skills, including owning models, analyzing performance or market data, and proactively delivering insights to leadership
Strong Excel skills; comfortable building models and using a wide range of formulas (macros not required)
You have experience working at a high-growth startup
You're motivated by autonomy, high ownership, and fast iteration
You're in SF (or open to relocating) and want to help shape our data culture from the start
Benefits
Lunch, dinner and snacks at the office
Fully covered medical, dental, and vision insurance for employees
Retirement savings
14 company holidays + unlimited PTO
Annual offsite
Relocation and immigration support
Fitness Stipend $
Company
Pylon
Pylon is building the first customer support platform built for B2B companies.
51-200 employees
H1B Sponsorship
Pylon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Growth StageTotal Funding
$51.32MKey Investors
Andreessen HorowitzGeneral CatalystY Combinator
2025-08-20Series B· $31M
2024-08-28Series A· $17M
2023-07-11Seed· $3.2M
Leadership Team
Marty Kausas
Customer Support, also Co-Founder & CEO
Advith Chelikani
Co-Founder
Recent News
2025-12-02
2025-09-19
Company data provided by crunchbase