Chase · 1 week ago
Senior Client Service Account Associate
2118 E Elliot Rd, Tempe, AZ, 85284, US
Full-time
Onsite
Mid, Senior Level
$71K/yr - $107K/yr
3+ years expJPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. They are seeking a Senior Client Service Account Associate to manage a portfolio of large corporate and financial institution clients, providing advice, resolving service issues, and identifying product gaps.
BankingFinancial Services
Responsibilities
Act as key advisor to the client, providing advice and consultation on decision making
Act as client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues
Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities
Use product knowledge to recommend and participate in product enhancements and service delivery plans
Convey complex ideas and client issues with confidence
Adhere to and ensure client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes
Qualification
Required
Minimum 3 years of relevant industry and/or functional experience
Understanding of core Treasury Services product sets
Ability to present oral and written communication in an organized, clear and confident manner
Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments
Ability to partner with internal colleagues and external clients
Applies sound judgment during the decision making process; evaluates risk factors
Ability to be flexible with working hours and utilize virtual connectivity tools (VDI, Blackberry/Good mobile suite, etc.) when business needs arise
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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