Grand Sierra Resort · 1 day ago
Spa Host - Part Time
Reno, NV
Part-time
Onsite
Entry Level
1+ years expGrand Sierra Resort is seeking a talented and qualified individual to serve as a Spa Host. The role involves ensuring a hospitable and efficient operation within the spa, greeting guests, providing tours, and maintaining cleanliness while delivering exceptional customer service.
CommunitiesHospitalityLeisure
Responsibilities
Listen and respond to guest inquiries using a positive, clear speaking voice
Answer questions and offer assistance to provide guest satisfaction
Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc
Ensure that all guests are on time for their treatments by communicating where to wait and by locating them throughout the spa prior to their service
Follow through on guest requests and needs completing all necessary communications
Ability to stand and exert well-paced mobility for up to 8 hours in length
Assist treatment staff with spa treatment preparation and clean up as needed
Monitor guests’ safety and comfort while using the spa and pool facilities
Work with entire Spa & Activities team to achieve and maintain harmony, productivity and a positive environment
Ability to deal with customers and team members in a tactful and respectful manner
Other duties may be assigned
Qualification
Required
Previous Spa experience
Proven organizational skills
Exceptional guest service
Problem solving skills
Spa system knowledge
Ability to stand and exert well-paced mobility for up to 8 hours in length
Ability to deal with customers and team members in a tactful and respectful manner
Must have a track record of performing each essential responsibility satisfactorily
Be able to provide clear direction, instruction and guidance to guests
Must be able to listen and respond to guest inquiries in a positive and professional manner
Exceptional oral and written communication skills
Interpersonal skills to productively deal with business contacts and team members at all levels of the company
Possess a strong attention to detail and engaging presentation skills
Ability to effectively present information and respond to questions from groups of managers, staff, clients, and general public
Ability to accurately add, subtract, multiply, and divide in all units of measure and calculate figures and amounts
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form
Excellent time management, problem solving and organizational skills are a must
Preferred
High School Diploma or GED preferred
Minimum 1 years of experience in Spa operations preferred
Any combination of education, training, or experience listed that provides the required knowledge, skills, and abilities
Company
Grand Sierra Resort
Grand Sierra Resort Corporation owns and operates a hotel casino resort.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-09-27
2025-09-17
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