InnovAge · 1 day ago
IT Applications Specialist III - Business Applications
Denver, CO
Full-time
Onsite
Senior Level, Lead/Staff
$87K/yr - $110K/yr
8+ years expInnovAge is dedicated to empowering seniors to live independently, and they are seeking an IT Applications Specialist III to support business-critical applications. The role involves providing technical support, managing project activities, and ensuring user satisfaction for business systems.
Health CareHome Health CarePersonal Health
Responsibilities
Installs applications in the development and system test environments for Development and UAT testing
Performs system administration by writing utilities and monitoring information technology services
Provides technical support and maintenance of installed applications software. Tier II and Enterprise level
Assists with implementation, configuration and testing of new product versions with end users
Interacts with end users and software vendors in order to troubleshoot installation and implementation issues
Develops and maintains detailed technical knowledge of the specifications, operation, and diagnostic of products
Organizes, produces, and reports on the progress of ongoing testing, trials, and evaluation of new products and services
Conducts orientation to new users regarding applications of software
Functions as a key point of user contact and customer service for business systems and is accountable for user satisfaction
Assists in the execution of large and small IT projects
Actively supports applications system and collaborates with Service Desk team to resolve problems and incidents
Acts in a Lead role for the Application support team. Helps team tactically execute on day to day responsibilities and assists where needed
Supports mobile devices
Qualification
Required
Bachelor's degree in Computer Science, Information Systems Management, Accounting/Finance, Engineering or a related field from an accredited college/university
Minimum of 8 years of experience providing applications support, systems integration and system administration
Experience in supporting business related systems
Experience with and understanding of relational databases, Active Directory and Microsoft Office Suite
Understanding of Accounting, Finance, Human Resources and healthcare claim principles depending on role
Understanding of IT General Controls and how to operate within said controls
Experience with Tier II and Enterprise level systems
Ability to analyze situations/problems and determine a plan on how to address without a playbook using strong critical thinking skills
Strong understanding of business/operational transactions and process flow as it relates to various types of Business Systems and related transactions
Install and configure application components. Tier II and Enterprise level systems
Troubleshoot and resolve day to day user issues including suspended transactions, End user issues, system performance, etc
Critical thinking skills are a requirement as this position will also fulfill lead related duties and assist the team with execution of responsibilities
Current knowledge in light programming/scripting (Powershell, VB, TSQL, etc)
Experienced in identifying problems, gathering data, assembling requirements, and recommending solutions
Skilled at prioritizing and being able to work under the pressure of multiple demands while meeting/exceeding deadlines
Experience with supporting databases, specifically SQL Server, SSRS, and SSIS
Experience working in a team-oriented and collaborative environment
Organizational and conflict resolution skills
Exceptional Written and verbal communication skills
Strong critical/analytical thinking skills
Strong business acumen and customer service attitude
Excellent managerial and supervisory skills
Ability to consistently deliver on deadlines, on time and within budget
Excellent analytical and problem-solving skills
Financial skills and ability to analyze financial data
High tolerance of ambiguity
Mindset of 'value creation' (as opposed to task completion)
Benefits
Medical/dental/vision insurance
Short and long-term disability
Life insurance and AD&D
Supplemental life insurance
Flexible spending accounts
401(k) savings
Paid time off
Company-paid holidays
Company
InnovAge
InnovAge mission is to enable seniors to age independently in their own homes for as long as possible.
1001-5000 employees
H1B Sponsorship
InnovAge has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-03-03IPO
2016-05-16Acquired
Leadership Team
Patrick Blair
President & CEO
Benjamin C. Adams
Chief Financial Officer
Recent News
2025-12-30
2025-12-12
InnovAge Holding Corp.
2025-11-12
Company data provided by crunchbase