View Cleaners · 10 hours ago
Customer Service Associate
Irvine, CA
Full-time
Onsite
Mid Level
$20/hr - $25/hrView Cleaners is a family-owned, custom dry cleaning business renowned in Irvine and Ladera Ranch. They are seeking a dynamic Customer Service Manager to elevate all aspects of customer service experience and lead a team of customer service representatives to ensure superior service quality.
Laundry and Dry-cleaning
Responsibilities
Lead and mentor a team of customer service representatives to achieve superior service quality
Oversee customer service operations to ensure seamless and efficient service delivery
Foster a positive and engaging environment for both customers and employees
Handle and resolve customer complaints with professionalism and care
Collaborate with management to develop strategies to enhance customer satisfaction and retention
Qualification
Required
Proven experience in a customer service role, preferably in retail or hospitality
Strong leadership skills with the ability to inspire and motivate a team
Exceptional communication and interpersonal skills
Problem-solving aptitude and capacity to handle stress in a fast-paced environment
A commitment to maintaining high standards of service excellence
Company
View Cleaners
View Cleaners is a custom dry cleaner, specializing in designer garments and wedding gowns.
Founded in 1976
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase