Genesys · 15 hours ago
Director, Public Sector Education
New York, United States
Full-time
Hybrid
Director/Executive
$157K/yr - $276K/yrGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Director of Sales for the Higher Education & Academic Health team will develop and implement comprehensive strategies for sales cycles to enhance customer experiences and drive company culture.
Artificial Intelligence (AI)Cloud ComputingSaaSSoftware
Responsibilities
Develop and implement comprehensive strategy for the sales cycles to create an amazing customer experience for our client’s customers
Drive an outstanding company culture to support your team in their success
Manage and develop a team of sales representatives including recruiting, hiring, coaching, developing, and training for account executives, preferred public sector experience
Communicate, negotiate, and help Account Executives close deals with key executives and stakeholders
Participate in strategic and tactical planning for the team and region
Increase pipeline with current customers and prospects
Devise a strategy for New Logo, expansion and migration/evolution customers
Lead complex sales cycle, with a track record of successful revenue attainment
Qualification
Required
Proven experience managing and developing a team of sales representatives including recruiting, hiring, coaching, developing, and training for account executives, preferred public sector experience
Proven experience communicating, negotiating, and helping Account Executives close deals with key executives and stakeholders
Ability and desire to participate in strategic and tactical planning for the team and region
Be a 'High Energy', results-oriented achiever and a team player willing to work in a demanding and dynamic environment
Increase your pipeline with current customers and prospects
Devise a strategy for New Logo, expansion and migration/evolution customers
Sales management experience (Cloud or SaaS based software sales preferred)
Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment
Knowledge of the CCaaS, Digital, and AI market for Higher Education & Academic Health markets
BS or BA degree or equivalent work-related work experience
Ability to travel up to 50%
Preferred
Public sector experience
Sales management experience (Cloud or SaaS based software sales preferred)
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Company
Genesys
Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.
Founded in 1990
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Salesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M
Leadership Team
Tony Bates
Chairman and CEO
Brian Swartz
Chief Financial Officer
Recent News
2026-01-08
2025-12-30
2025-12-27
Company data provided by crunchbase