Penn Medicine Lancaster General Health · 1 day ago
Patient Care Host-Hostess: Lancaster, PA ( Full -Time/Varied Shifts)
Lancaster, PA
Full-time
Onsite
Entry Level
1+ years expPenn Medicine Lancaster General Health is dedicated to providing high-quality patient care and innovative medical research. They are seeking a Patient Care Host Hostess to provide personalized meal service to patients, which includes assisting with meal selections, serving meals, and monitoring patient intakes.
AssociationDiabetesHealth DiagnosticsHome Health CareHospitalMedicalNon ProfitOutpatient CareRehabilitationTherapeutics
Responsibilities
Successful completion of a Patient Care Host Hostess training program
Assures that meal selections meet guidelines for modified diets per diet manual
Works directly with patients in selecting meals and communicates those selections to the production staff
Calculates, prepares, and serves between meal feedings and nutritional supplements and tube feedings as ordered
Maintains accurate written and oral communication with other patient care team members, and assists them as time allows and the need arises. This includes monitoring and recording patient intake and communicating this data to the dietician and or nursing staff as needed. May also include responsibility for completion of calorie counts
Obtains current diet list of patients from the hospital computer prior to each meal period and maintains accurate patient diet information according to department procedures
Assists in assembly of meals and serves the meal to the patient
Collects dishware following meal service, transports dishware to dish room and assists in clean up
Stocks patient and or provider pantries with supplies according to set standards and ensures proper labeling, dating and rotation of all stock
May produce cold foods such as salads and sandwiches as requested and may prepares all foods associated with them
Maintains exemplary customer service at all times to create quality outcomes
Communicates any problems, concerns, or potential issues to appropriate personnel in a timely manner
Assists in maintaining high level of sanitation in Food Services Department
Able to follow procedures for monitoring patient intakes and calorie counts, if assigned to do so
Records and maintains all assigned documents and forms according to department procedures and takes corrective action as needed
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent GED
One (1) year of experience working directly with customers
Six (6) months experience working with computers or computerized equipment
One (1) year of experience working directly with customers, clients or patients in institutional food service or health care
Ability to attend to more than one aspect of a situation simultaneously
Ability to learn new tasks quickly and effectively
Ability to understand and carry out detailed, involved instructions
Ability to continuously perform the same type of work for extended periods of time, according to set procedures, sequence or pace
Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations
Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
Ability to exchange information with others clearly and concisely
Ability to maintain relationships that facilitate task accomplishment
Benefits
Comprehensive compensation and benefits program
Prepaid tuition assistance programs
Company
Penn Medicine Lancaster General Health
Penn Medicine Lancaster General Health, a member of the University of Pennsylvania Health System (Penn Medicine), is a more than 800-licensed bed, not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital, Lancaster Behavioral Health Hospital (in partnership with Universal Health Services), and the Lancaster Rehabilitation Hospital (in partnership with Kindred Healthcare).
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Bergen L
EVP and Chief Operating Officer
Alexandra Jorgensen
Chief Human Resources Officer
Recent News
The Philadelphia Inquirer
2025-04-29
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