Grace Health · 4 days ago
Lab Tracking Coordinator
Corbin, KY
Full-time
Onsite
Entry Level
1+ years expGrace Health is dedicated to providing quality patient care, and they are seeking a Lab Tracking Coordinator to manage patient lab orders and ensure compliance. This role involves tracking lab orders, conducting patient outreach, and collaborating with clinical staff to improve patient outcomes.
Health CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Follows and tracks patients lab orders to ensure completion and follow up
Professionally investigates and resolves patient barriers to completing lab results
Creates a welcoming and professional environment for our patients and visitors by demonstrating exceptional customer service
Follows standards and guidelines for telephones etiquette and service when interacting with patients over the phone
Effectively collaborates and communicates with clinical staff, i.e. providers, nurses and other support staff
Supports and adheres to compliance policies and procedures
Consult with and support clinical staff in the efforts to serve patients and clinics
Develop processes to best serve our patients in tracking lab results
Develop and maintain good collaborative working relationships and channels of communication with members of the care staff teams including all clinics and ancillary departments
Adherence to medical record policies and patient care guidelines of Grace Health
Routinely generate a lab tracking report or work electronic log of ordered labs
Conduct patient outreach when the patient has not been compliant with a provider’s order
Document patient’s non-compliance in lab orders section
Work with other members of the health team if needed for patients request or need
Other duties may be assigned
Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success
Team members must demonstrate excellent team communication and coordination to provide quality patient care
Care coordination includes communicating with community organizations, health plans, facilities, and specialists
Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice
Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations
Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care
All team members will be involved in the process of improving quality outcomes
Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement
Team members will participate in Grace Health's advocacy program
Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel
Maintain good attendance (daily, meetings, and other assignment tasks)
Maintain timely documentation of all work assignments
Maintain patient confidentiality
Routinely keep supervisor informed about attendance and job assignments
Flexible in being able to multitask
Work effectively and at an efficient pace
Work cooperatively with physicians, administration, and peers
Qualification
Required
Pleasant personality and professional demeanor
Excellent Customer Service
Cooperative attitude-Flexible
Detail Oriented
Effective written and oral communication skills
Highly organized work habits with ability to prioritize
Intermediate computer skills with Microsoft Word and Excel
Familiar with Electronic Medical Record
Must have completed high school
Minimum of one year of Medical Office experience
Company
Grace Health
Grace Health provides pediatric and primary care to patients with outreach, education, and behavioral health services.
201-500 employees
H1B Sponsorship
Grace Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (3)
2022 (1)
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
$0.2MKey Investors
Kentucky Opioid Abatement Advisory Commission
2023-10-02Grant· $0.2M
Leadership Team
Michael Stanley
CEO
Company data provided by crunchbase