Customer Success Engineer jobs in United States
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OutSystems · 1 day ago

Customer Success Engineer

OutSystems is a leading AI-powered low-code application development platform, and they are seeking a Customer Success Engineer to provide personalized and proactive guidance to customers. In this role, you will serve as a trusted adviser, ensuring customers realize the full value of OutSystems products by deploying applications and AI Agents in their ecosystem.

Agentic AIArtificial Intelligence (AI)Data IntegrationDeveloper PlatformDeveloper ToolsDevOpsGenerative AIPaaSSaaSSoftware
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H1B Sponsor Likelynote

Responsibilities

Serve as a dedicated point of contact and advocate for a portfolio of customers within the OutSystems Growth segment, building strong relationships and understanding their evolving needs
Work closely with OutSystems Accounts teams to drive the customers’ Application and Agentic strategy with OutSystems
Answering Technical and Best Practices questions from customers
Proactively develop and implement scalable engagement - perform technical reviews and share knowledge to identify and prevent potential issues
Understand your customers' OutSystems ecosystem and IT landscape
Provide excellent customer engagement regarding their OutSystems use
Ultimately… turn customers into highly successful advocates of the OutSystems technology

Qualification

OutSystems development experienceMobile/Web application developmentHTMLCSSJavascriptRelational DatabasesCustomer facing experienceIntellectual curiosityEnglish proficiencySpanish proficiencyCommunication skillsSense of humor

Required

3+ years Mobile and/or Web application development, administration, or architecture experience
Knowledge in web and mobile development: HTML, CSS, Javascript, Relational Databases, C#, Java or any other programming language. ALM and APM practices and tools
Knowledge of modern IT Ecosystem e.g. VPN, firewalls, cloud providers (AWS/Microsoft/Google), container technologies, etc
Experience working in customer facing roles: eg. professional services, support, engineering, sales engineering

Preferred

OutSystems development and administration experience is preferred
Fluent in both English and Spanish is a plus
Intellectual curiosity
Sense of humor
Outstanding written and verbal communication skills in both English and Spanish

Benefits

A company that is always growing, changing, and innovating.
Real career opportunities.
Work colleagues that are as smart, hard-working, and driven as you.
Disrupting the status quo is in our DNA.
We ask “why” a lot.

Company

OutSystems

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OutSystems is an AI-powered low-code platform that enables businesses to develop, deploy, and manage enterprise-grade apps.

H1B Sponsorship

OutSystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (8)
2023 (5)
2022 (3)
2021 (5)

Funding

Current Stage
Late Stage
Total Funding
$802.08M
Key Investors
Kohlberg Kravis RobertsNorth Bridge Venture Partners & Growth EquityArmilar Venture Partners
2022-10-15Series G· $230M
2021-02-17Series E· $150M
2020-09-15Series Unknown

Leadership Team

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Woodson Martin
CEO at OutSystems
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Rui Pereira
Co-founder, Board Member
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Company data provided by crunchbase