Head of Solution Engineering jobs in United States
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Liberate · 3 days ago

Head of Solution Engineering

positionSan Francisco
timeFull-time
remoteOnsite
seniorityDirector/Executive
date10+ years exp

Liberate is seeking a Head of Solution Engineering to build and run their Solution Engineering function aimed at accelerating enterprise sales and enhancing customer experience. The role involves scaling a high-performing team, managing pre-sales processes, and ensuring effective delivery of technical solutions to drive customer value.

Information TechnologyInsurTechSaaSSoftware

Responsibilities

Hire, ramp, and develop SEs; define career ladders, calibration, and promotion criteria
Own SE operating model — demonstration library, POC templates, workshop playbooks, runbooks, and SOW assumptions
Ensure predictable POC → pilot → production flow
Embed SEs with Account Directors and Sales Leaders; de-risk technical commitments on largest deals; provide executive briefing capability
Drive pre-sales standards (architecture, SSO, APIs, security) and ensure deployment teams have watertight handoffs and acceptance criteria
Lead discovery & value-chain analysis workstream for strategic accounts; quantify gaps and translate into POC and product priorities
Surface reproducible product gaps to Product, shape roadmap, and own technical risk mitigation across deals
Define and report team KPIs (POC cycle time, conversion %, demonstration reuse, ramp time, customer NPS where applicable)

Qualification

Solution engineeringEnterprise integration patternsManaging teamsPOC program scalingC-level briefingPeople leadershipCross-functional influenceAI/ML backgroundSecurity/compliance knowledge

Required

10+ years of hands-on solution engineer, solutions architecture, or enterprise consulting; 5+ years managing teams or leading cross-functional programs
Deep experience in enterprise integration patterns (APIs, SSO/OAuth, data pipelines) and insurance ecosystem integrations (Guidewire, Duck Creek, Majesco, etc.) a plus
Proven success scaling POC programs and converting technical validations into customer implementations and revenue
Strong people leader with experience hiring, coaching, and building repeatable enablement
Comfortable briefing C-level technical and business stakeholders
Startup grit and cross-functional influence

Preferred

Background in AI/ML/agentic products, security/compliance in regulated industries, or prior experience building demonstrationnstrationnstration/POC asset libraries

Company

Liberate

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Comprehensive AI Platform for Carriers, Agencies and Brokers Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time.
dateFounded in 2022
location
Palo Alto, California, USA
people-size51-200 employees
web-link
https://www.liberateinc.com/

Funding

Current Stage
Growth Stage
Total Funding
$72M
Key Investors
Battery VenturesRedpointEclipse Ventures
2025-10-14Series B· $50M
2024-05-05Series A· $15M
2023-01-05Seed· $7M

Leadership Team

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Amrish Singh
Co-founder and CEO
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Jason St Pierre
Chief Product Officer and Co-Founder at Liberate
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