Glacier Bank · 15 hours ago
Deposit Operations Specialist
Kalispell, MT
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrGlacier Bank is a family of banks dedicated to serving their communities. The Deposit Operations Specialist will assist branch staff and provide operational support, ensuring accuracy and quality in various banking tasks while maintaining a high level of customer service.
BankingFinancial Services
No H1B
Responsibilities
Perform daily, monthly, quarterly, and year end duties such as: User audits, IOLTA postings, escheatment, safe deposit box review, dormant accounts, deleted transactions, tax corrections, CIF report review/clean-up, debit card reports, stop/hold report review, NSF report, Reg D monitoring, Canadian check and cash rates
Provide operations support to branches and other departments including, cash dispensers, cash recyclers, CardWizard assistance and overrides, Vertex issues, wires, disputes, account changes, file maintenance, new account support, documentation review, non-post items, ACH research, stop payments, holds, forgeries, etc
Account Document Quality Review
Maintain, correct, and monitor IRAs & HSA accounts
Provide troubleshooting assistance with TCRs
Correct offages in DDA Settlement, CD Settlement, and Safe Deposit Box Settlements as
Participate in GBCI committees/work groups as requested
BSA related tasks to include: Quality review of CIP, Account Due Diligence and Currency Transaction Report
Service Quality – embrace service pledge and provide extraordinary and consistent service to all internal and external customers. Listens to and asks about customer’s needs
Participates in required training and staff meetings
Participate in Community Service and Bank-sponsored activities that serve and support the mission and values of Glacier Bank
Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect toward external customers as well as internal customers (all organization personnel)
Complete required bank training courses within assigned time frame(s)
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date
Represent Glacier Bank in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy
Consistently maintains regular and reliable attendance
Additional duties as requested or assigned
Qualification
Required
High degree of attention to detail as well as excellent organizational skill(s) to perform in a fast-paced environment
Must have ability to prioritize and organize heavy workload(s) and demonstrate effective time management skill(s)
Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment
Ability to work quickly and accurately: perform effectively under pressure; meeting multiple and sometimes competing deadlines and make decisions based on regulation(s), company policy(s), knowledge and experience
Ability to work both independently and in a team environment
Ability to understand and follow complex written and oral instructions
Ability to communicate effectively verbally and in writing
Basic computer skill with working knowledge of word processing, spreadsheets, ten-key, and general computer applications
Working knowledge of standard office equipment
High school diploma or equivalent
Preferred
Two year college degree or greater
Completion of a related specialized course of study at a business or trade school
Moderate level of banking knowledge
Benefits
Medical
Dental
Vision
Life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
401(k) retirement savings plan
Discounts on banking products and services
Paid Time Off (PTO)
Holidays
Company
Glacier Bank
Glacier Bank provides personal and business banking services offers checking and personal savings accounts.
Founded in 1955
201-500 employees
Funding
Current Stage
Growth StageRecent News
Glacier Bancorp, Inc.
2025-10-01
Glacier Bancorp, Inc.
2025-06-26
Glacier Bancorp, Inc.
2025-06-26
Company data provided by crunchbase