TTI of USA · 16 hours ago
Client Operations Analyst - Non Exempt
Lake Mary, FL
Full-time
Hybrid
New Grad, Entry Level
$20/hr - $25/hrTTI of USA is a company focused on post trade lifecycle management, and they are seeking a Client Operations Analyst to manage trade comparison, reconciliation, and broker interactions. The role involves collaborating with clients to resolve discrepancies, ensuring timely settlement, and driving process improvements for efficiency and risk reduction.
Bookkeeping and PayrollCRMDeliveryHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Collaborate with internal and external Clients to resolve trade discrepancies in a timely manner
Communicate issues to Clients
Compare trades with external counterparties
Responds to external and internal client inquiries, escalating issues to management
Approves client trade corrections, inputs, or cancellations
Reconciliation of suspense accounts
Responsible for the quality and completion of own work
Primary point of contact for clients and executes all requests in a timely and accurate manner
Post-Trade Operations: Compare and reconcile trades with external counterparties; investigate and resolve trade, money, and position breaks
Client Support & Communication: Act as primary client contact; respond to internal and external inquiries via email, phone, video, and desk visits; escalate issues as needed
Trade Corrections & Controls: Approve trade corrections, inputs, and cancellations; manage suspense account reconciliations
Risk & Quality Management: Ensure accuracy, completeness, and timeliness of work in a high-risk, high-volume environment
Collaboration & Process Improvement: Partner with clients and internal teams to improve trade flows, support platform enhancements, and drive automation where possible
Qualification
Required
Strong problem-solving skills with the ability to multitask in a high-volume environment
Proficient Microsoft skills
Experience working with trade comparison, reconciliation, and post-execution processes
Ability to work rotating schedules between 8:00am–6:00pm ET
Preferred
Brokerage, clearing, or custodian experience (e.g., brokerage business, clearing custodian, or similar environments)
Settlement experience across fixed income products
Financial Services or Operations background
Automation exposure
Client Series 7 and/or 99
Company
TTI of USA
TTI of USA is a staffing and recruiting company specializing in IT solutions and payroll services.
Founded in 1996
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jaerene Medeiros
Chief Executive Officer
Company data provided by crunchbase