Altura Credit Union · 5 days ago
Fraud & Dispute Specialist
Riverside, CA
Full-time
Hybrid
Entry, Mid Level
$23/hr - $29/hr
2+ years expAltura Credit Union is seeking a Fraud & Dispute Specialist who will serve as the primary point of contact for members experiencing unauthorized account activity. The role involves conducting investigations into fraudulent claims, monitoring accounts for suspicious patterns, and documenting findings to resolve discrepancies efficiently.
BankingCreditFinancial Services
Responsibilities
Assists Members with claims of unauthorized activity, providing support for account discrepancies, and acting as a liaison to resolve issues
Analyze and monitor accounts for suspicious activity, perform preliminary investigations on fraudulent claims, gathering relevant data and documentation, and reporting findings and trends
Utilize risk management systems to monitor daily fraud alerts, identifying high-risk transactions, and taking appropriate actions to mitigate potential losses
Implement fraud mitigation processes, placing holds and restrictions on accounts and cards, and processing account closures to minimize loss exposure
Qualification
Required
High school diploma or equivalent required
Minimum of two (2) years' experience within a financial institution, preferably in fraud investigation or loss prevention
Preferred
Associate's degree in business or related field, or equivalent combination of education and related experience preferred
Benefits
Vacation (10+ or Minimum Days)
Sick (8 Days)
Holidays (11 Days & 1/2 Day Christmas Eve)
Birthday & Anniversary Day Off
Specialized Paid Time Off (Jury Duty, Bereavement, etc.)
Community Volunteer Events
Social Events & Outings
Event & Venue Discounts
Competitive Pay
Stakeholders
401k Dollar-for-Dollar Match up to 6% (after one year of service)
Business Attire Allowance
Annual Performance Review & Increase
Wellness Incentive
Tuition Reimbursement
Awards, Recognitions & Incentives
Free Checking & Savings Accounts
Discounted Employee Loan Rates
Kaiser and Cigna Medical & Prescription Plans
Dental & Vision
Fitness Challenges & Gym Access
Onsite Wellness Programs
Medical & Dependent Flex Spending Account
Life & A&D Insurance
Employee Assistance Program
Pet Insurance
Company
Altura Credit Union
Altura Credit Union is a financial institution that offers financial, banking, credit and online banking services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Hawkins
President/CEO
Kathy Thayer, MBA
SVP/Chief Financial Officer
Recent News
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2026-01-20
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