Southwest Power Pool · 3 days ago
Instructional Designer - Stakeholder Training
Little Rock, AR
Full-time
Hybrid
Mid Level
$70K/yr - $88K/yr
4+ years expSouthwest Power Pool (SPP) is dedicated to ensuring reliable electricity delivery and fostering strong relationships. The Instructional Designer is responsible for developing and delivering training for SPP Stakeholders, collaborating with various teams to ensure training effectiveness and compliance with regulatory standards.
EnergyEnergy Efficiency
No H1B
Responsibilities
Conduct needs analyses with stakeholders to ensure training aligns with identified gaps, changes or regulatory requirements
Identify and mitigate identified risks to training project timelines and deliverables
Maintain accuracy of existing online self-directed training curricula
Stay informed on business changes, NERC standards, compliance requirements and other regulatory impacts
Recommend training priorities, metrics, readiness deliverables, and budget needs based on analysis findings
Research industry trends, emerging methodologies, and tools; recommend enhancements for training effectiveness
Partner with internal and external stakeholders, working groups, and task forces to define training deliverables and priorities
Coordinate with Subject Matter Experts (SMEs), trainers, and consultants to develop in-depth education events and performance support materials
Collaborate with the instructional designers and eLearning team on content design, delivery modality, interactivity, and content integrity
Work with business owners to identify gaps and risks, to determine the most effective training solutions including modality, job aids, guides and scenario-based activities
Secure necessary resources for training, including materials, facilities, technology and SME support
Design, develop, deliver engaging instructor-led, virtual and asynchronous training
Ensure all deliverables meet compliance, industry and regulatory standards
Design training and performance support to minimize knowledge and performance gaps
Pilot new and updated courses, incorporating feedback for continuous improvement
Collaborate with training staff to monitor and evaluate program effectiveness
Develop tools and processes to measure return on investment (ROI) and qualitative impact of programs
Create valid, reliable assessment tools that meet NERC credential maintenance and other regulatory requirements
Track learner engagement in virtual sessions and adapt activities to maintain interactivity
Ensure documentation meets all regulatory and departmental requirements; maintain auditable evidence
Conduct quarterly audits of NERC credential maintenance documentation to identify and mitigate risks
Mentor and coach other instructional designers and trainers
Lead special projects and contribute expertise to cross-functional initiatives
Participate in applicable stakeholder working groups and task force meetings
Maintain compliance with SPP policies and procedures
Perform administrative tasks and provide training assistance as needed
Qualification
Required
Bachelor's degree, preferably in a technical, business-related or education/training-related field, instructional design or 2 years equivalent experience may be considered in lieu of education requirements
Minimum of four (4) years of professional experience in curriculum design and development, demonstrating successful creation, delivery and evaluation of training programs
Demonstrated application of systematic approach to training (e.g., ADDIE)
Proven ability to deliver clear, engaging presentations and facilitate training session for diverse audiences
Experience managing multiple concurrent projects, meeting deadlines, and delivering results in fast-paced environments
Demonstrated ability to collaborate effectively with SMEs and stakeholders across multiple departments and organizations
Proven ability in adjusting training approaches to meet changing priorities or unexpected challenges
Evidence of self-direction, initiative, and the ability to generate innovative solutions to training challenges
Track record of applying analytical skills to assess learning needs, measure training effectiveness, and recommend improvements
Consistent history of maintaining organized, accurate, and accessible training documentation and resources
Preferred
Experience designing and delivering training for the electric utility industry
Demonstrated knowledge of and/or direct experience in market operations
Benefits
Competitive and transparent pay with bonus opportunities
Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
Relocation bonus (if applicable)
Hybrid working environment for positions that are eligible
Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP
Company
Southwest Power Pool
SPP oversees the bulk electric grid & wholesale power market in the USA on behalf of a diverse group of utilities & transmission companies.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lanny Nickell
President & Chief Executive Officer
Antoine Lucas
Vice President of Markets
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