Propane Ninja® · 11 hours ago
Customer Support/Office Administrator
Plant City, FL
Full-time
Onsite
New Grad, Entry Level
$42K/yr - $46K/yrPropane Ninja is a family-oriented propane service company dedicated to delivering reliable, flexible, and responsive propane solutions. They are seeking a dependable, detail-oriented Customer Support / Office Administrator to support daily operations and serve as a primary point of contact for customers.
DeliveryOil and GasService Industry
Responsibilities
Answer and route incoming customer service calls professionally and efficiently
Respond to customer inquiries via phone and email in a timely, helpful manner
Assist customers with service questions, account information, and general support needs
Document customer interactions accurately in company systems
Assist with onboarding new customers, including account setup and initial service coordination
Maintain and update customer records and documentation
Support internal teams with administrative tasks such as data entry, scheduling, and file management
Qualification
Required
Previous experience in customer service, office administration, or a similar role
Strong verbal and written communication skills
Customer-focused mindset with the ability to remain calm and professional
Comfortable using computers and learning new systems
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Preferred
Experience working in a service-based, logistics, or utility environment
Familiarity with call tracking, ticketing, or helpdesk systems
Comfort working with multiple systems at once (CRM, ERP, phone systems, scheduling tools)
Bilingual or multilingual abilities are a plus, but not required
Benefits
Opportunities for professional development and industry certifications (PERC, PEP, Service Skills training)
A supportive team environment with strong mentorship and growth pathways
Comprehensive benefits including health insurance, paid time off, and performance-based advancement opportunities
Employer-assisted health insurance
Dental, vision, and life insurance
401(k) plan with company participation
Weekly pay for consistent income flow
Paid time off (PTO) and holiday pay
Ongoing training, certification, and career development
A supportive team that values your growth and safety
Quarterly performance recognition for standout employees
Ninja Standard Awards recognizing those who “Over Deliver” or “Take Ownership”
Path-to-Leadership development programs for high-performing coordinators
Transparent performance feedback and regular one-on-one growth check-ins
Company
Propane Ninja®
Propane Ninja provides reliable and dependable delivery of the propane that you need to keep your business running efficiently.
Founded in 2013
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Peter Samuelson
Chief Operating Officer
Recent News
Company data provided by crunchbase