Grand Sierra Resort · 6 hours ago
RIM Host - Part Time
Reno, NV
Part-time
Onsite
New Grad, Entry LevelGrand Sierra Resort is a hospitality company seeking a RIM Host to provide excellent service to guests. The primary responsibilities include greeting and seating guests, managing reservations, handling payments, and ensuring a safe and healthy work environment.
CommunitiesHospitalityLeisure
Responsibilities
Greet and seat guests by utilizing department greeting and steps of service
Manage reservations including calling and confirming upcoming reservations
Manage waitlist by providing accurate wait time estimates
Address guest inquires
Receive payment from guests in the form of cash, credit cards, and room charges and comp slips; make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
Interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
Communicate special requests with management, service staff, and culinary team
Assist the support team to turn tables faster by resetting them quickly and efficiently
Take to-go orders and assure the orders are packed with the required condiments
Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
Help maintain safe and healthy work environment by following organization standards and sanitation regulations
Any other duties as assigned within the scope of this position
Qualification
Required
Greet and seat guests by utilizing department greeting and steps of service
Manage reservations including calling and confirming upcoming reservations
Manage waitlist by providing accurate wait time estimates
Address guest inquiries
Receive payment from guests in the form of cash, credit cards, and room charges and comp slips; make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
Interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
Communicate special requests with management, service staff, and culinary team
Assist the support team to turn tables faster by resetting them quickly and efficiently
Take to-go orders and assure the orders are packed with the required condiments
Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
Help maintain safe and healthy work environment by following organization standards and sanitation regulations
Any other duties as assigned within the scope of this position
Deal with guests and team members in a tactful and respectful manner
Ability of simple reading, math, writing and task completion skills is required
Must have the following skills: coordination, supervising, following instructions, problem solving, independent judgment, and decision making
Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate
Must be a minimum of 16 years of age
While performing the duties of this job, the team member is constantly standing, frequently walking and balancing, and occasionally bending over during the duration of their shift
Must be able to occasionally lift/carry and push/pull up to 10lbs
The team members will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions
Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision
Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices
The noise level in the work environment is usually moderate
Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke
Preferred
Previous cashiering experience is preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
Company
Grand Sierra Resort
Grand Sierra Resort Corporation owns and operates a hotel casino resort.
Founded in 2006
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-09-27
2025-09-17
Company data provided by crunchbase