Sutter Health · 4 days ago
Director, Revenue Division
Emeryville, CA
Full-time
Hybrid
Director/Executive
$184K/yr - $294K/yr
8+ years expSutter Health is seeking a highly skilled revenue cycle leader to serve as a primary enterprise contact for revenue and revenue cycle performance matters. This role functions as a strategic connector across various domains, ensuring alignment between financial targets and revenue cycle execution. The successful candidate will demonstrate exceptional executive-level communication skills and extensive experience in optimizing enterprise revenue cycle performance.
Health CareHospitalNon Profit
Responsibilities
The Director supports locations throughout the Sutter Health California footprint
Eligible to work from home with 50% travel within our California network
This role functions as a strategic connector across Revenue Cycle Operations, Healthcare Finance, Managed Care Contracting, and Executive Leadership, ensuring alignment between financial targets and revenue cycle execution
The successful candidate will demonstrate the ability to clearly connect finance metrics to underlying revenue cycle drivers and translate strategy into operational performance
We are seeking candidates with extensive experience serving as trusted advisors to executive leadership, with a proven ability to translate complex revenue cycle and financial data into clear, actionable insights
This role requires exceptional executive-level communication skills, including the ability to analyze data to identify opportunities, develop compelling content, and present findings clearly, concisely, and with confidence to senior leaders
The ideal candidate will bring extensive experience across both Hospital Billing (HB) and Professional Billing (PB), with deep operational expertise across all major revenue cycle pillars and demonstrated subject matter expertise in two or more functional domains
Those with a strong background in enterprise revenue cycle performance optimization are strongly preferred
Success in this role requires advanced experience in performance improvement, including the application of Lean principles and demonstrated use of Coaching Kata methodology to drive continuous improvement, capability building, and sustained operational discipline
We are seeking leaders with well-established expertise in scoping and executing high-impact, enterprise-wide initiatives that materially improve revenue integrity, cash performance, and budget outcomes
These initiatives will leverage data-driven root cause analysis and focus on high-impact performance areas such as front-end operations, CDI, coding, denials, underpayments, aged receivables, net revenue optimization, month-end close performance, leadership development, and other critical revenue cycle KPIs
Candidates must also demonstrate deep operational experience in providing education, guidance, and operational support to clinical care setting leaders, finance, and revenue cycle teams on system processes and performance improvement strategies
This position requires highly skilled leaders with experience operating across all organizational levels, supporting both strategic initiatives and day-to-day operations
Responsibilities include oversight of corrective action plans, accountability structures, deliverables, and timelines across corporate, facility, and third-party vendor environments
We are seeking candidates with a history of success in revenue cycle vendor management, including establishing new contracts, implementing governance structures, conducting performance reviews, and driving vendor accountability through corrective action planning
The successful candidate will demonstrate the ability to collaborate effectively with key departments and leaders to ensure transparency, alignment, and consistent communication across the enterprise
This role is accountable for collaborating to ensure optimization of accounts receivable performance, reduction of avoidable denials and write-offs, payment variance review, and consistent implementation of best practices across all facilities
Candidates should also have experience leading enterprise committees and task forces and partnering with local leadership teams and patient-facing operators to implement sustainable operational improvements at the facility level
Those with comprehensive experience leveraging revenue cycle analytics platforms, including Kodiak Revenue Cycle Intelligence (RCI/RCA) or comparable tools, to support performance monitoring, root-cause analysis, and continuous improvement initiatives are strongly preferred
Qualification
Required
Bachelor's degree in business administration or related healthcare
8 years recent relevant experience
Able to effectively communicate in both writing and verbally with all levels of staff
Able to make autonomous decisions involved in implementing coding and billing policies effecting revenue and operations
In depth knowledge of third-party billing rules for Medicare, Medi-Cal, Government Managed Care, Health Maintenance Organization (HMO), Preferred Provider Organization (PPO), Worker's Compensation
In depth knowledge of third-party reimbursement contract terms and adjudication, state and federal billing and collections regulations, compliance, claims processing methods, Current Procedure Terminology (CPT) coding, and patient accounting management practices
Proficiency in knowledge and use of the electronic health systems (specifically Epic)
Proficiency in various PC software programs such as spreadsheets and word processors, and other statistical tools. Able to effectively utilize the Microsoft Office suite of products
Organizational skills, problem analysis skills, time management skills, and effective verbal and written communication skills
Skilled in interpreting billing regulations and reimbursement formulas
Demonstrated leadership and training skills
Must remain flexible and be able to be involved in and prioritize multiple projects in a rapidly changing environment
Must have a positive attitude and be willing to learn new things; ability to maintain a high level of energy and work independently
Preferred
Strong background in enterprise revenue cycle performance optimization
Advanced experience in performance improvement, including the application of Lean principles and demonstrated use of Coaching Kata methodology to drive continuous improvement, capability building, and sustained operational discipline
History of success in revenue cycle vendor management, including establishing new contracts, implementing governance structures, conducting performance reviews, and driving vendor accountability through corrective action planning
Experience leading enterprise committees and task forces and partnering with local leadership teams and patient-facing operators to implement sustainable operational improvements at the facility level
Comprehensive experience leveraging revenue cycle analytics platforms, including Kodiak Revenue Cycle Intelligence (RCI/RCA) or comparable tools, to support performance monitoring, root-cause analysis, and continuous improvement initiatives
Benefits
Comprehensive benefits package
Company
Sutter Health
Sutter Health is a non-profit organization operating a network of hospitals and physicians in Northern California.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$27.17MKey Investors
Department of Health Care Services
2025-05-19Grant· $23M
2016-11-22Grant· $1.2M
2013-10-09Grant· $2M
Leadership Team
Megan Gillespie
Chief Executive Officer
Warner L. Thomas
Chief Executive Officer
Recent News
2025-11-19
2025-11-19
Company data provided by crunchbase