Stouffer Legal · 4 months ago
Performance & Coaching Specialist
Stouffer Legal is seeking a Performance & Coaching Specialist who will work closely with attorneys to enhance communication and drive performance improvement. The role involves providing coaching, leading team meetings, and developing ongoing coaching programs aligned with company goals.
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Responsibilities
Provide one-on-one coaching to attorneys to improve communication and client engagement
Lead weekly team meetings with 10-20 people to deliver instruction, feedback, and motivation
Review recorded or live client presentations and provide performance-enhancing feedback
Collaborate with other departments (workshop, client services, business development) to optimize conversions
Develop and implement ongoing coaching programs aligned with company goals
Train new hires using company materials and custom-developed content
Deliver coaching across all performance levels, including low performers with improvement plans
Monitor and report department and individual performance metrics weekly
Use varied coaching techniques to accommodate different learning styles and goals
Qualification
Required
Strong performance coaching and motivational leadership skills
Ability to build a growth-oriented, high-accountability culture
Experience setting benchmarks and coaching teams to exceed them
Skilled in training development and delivery (individual and group)
Familiar with conversion metrics and performance tracking across a revenue funnel
Capable of working across departments to align training with business objectives
Confident in presenting, giving feedback, and coaching both new and seasoned professionals
Proficient with Windows-based systems and Microsoft Office 365
Benefits
Health Insurance (CareFirst) with 50% company contribution
Dental and Vision Insurance offered
Short-term and Long-term Disability Insurance 100% paid by company
Basic Group-Term Life Insurance 100% paid by company
401k Contribution with up to 4% match, no vesting period
Paid-time off starts at 15 days per year and increases with tenure
7 paid holidays
Employee discount
Paid training