uBreakiFix · 19 hours ago
Customer Experience & Tech Specialist (Samsung/Google) - We Will Train
uBreakiFix is the Official Repair Service Partner for major tech companies like Samsung and Google. They are seeking a Problem Solver to provide excellent customer service and technical support, helping customers with their device issues and ensuring a positive experience.
Consumer ElectronicsElectronicsEnterpriseFranchiseService Industry
Responsibilities
Consult (80%): Listen to the customer, diagnose the issue, recommend the right repair, accessory or protection plan
Repair (20%): Learn to fix screens, batteries, components on the latest devices. Start a technology career
Own It: Keep the front desk organized, customers up to date, and data accurate
Qualification
Required
Grit: Customer service is hard. We need people who stay calm under pressure
Tech Literacy: You know your way around a smartphone, or learn very fast
Availability: Day shifts and weekends as required. 5 day workweek
Preferred
Bilingual (English/Spanish) is a plus
Benefits
On-the-job training
Company
uBreakiFix
uBreakiFix is an international electronics repair franchise that operates in the US, Canada and Puerto Rico. It is a sub-organization of uBreakiFix.
Funding
Current Stage
Late StageTotal Funding
unknown2019-08-26Acquired
Leadership Team
Justin Wetherill
Chief Executive Officer
David Reiff
CTO
Recent News
2026-01-20
2025-12-10
2025-11-14
Company data provided by crunchbase