Swift7 Consultants · 21 hours ago
Entry Level Customer Service Assistant
Charlotte, NC
Full-time
Onsite
New Grad, Entry Level
$43K/yr - $47K/yrSwift7 Consultants is a company focused on building powerful brand identities through strategic communication and creativity. They are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to support daily client interactions and ensure a seamless customer experience.
Marketing & Advertising
Responsibilities
Serve as a primary point of contact for customer inquiries and requests
Provide accurate information regarding services, processes, and policies
Maintain organized records of customer interactions and follow-ups
Collaborate with internal teams to resolve issues efficiently
Assist in improving customer satisfaction through proactive communication
Support administrative tasks related to customer service operations
Qualification
Required
Strong verbal and written communication skills
Professional demeanor with a customer-focused mindset
Ability to multitask and manage priorities effectively
Attention to detail and strong organizational skills
Comfortable working in a team-oriented office environment
Willingness to learn and grow within the company
Benefits
Growth opportunities and clear career progression paths
Ongoing training and professional development
Supportive and collaborative work environment
Stable full-time position with long-term potential
Company
Swift7 Consultants
We’re a team of enthusiastic marketers who are always ready to take your business to the next level.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase