Monterey Bay Aquarium · 15 hours ago
Environmental Services Representative - Seasonal
Monterey Bay Aquarium is dedicated to creating an inclusive workplace that values diversity. The Environmental Services Representative plays a crucial role in maintaining a clean and safe environment for visitors while supporting various operational needs and engaging with guests.
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Responsibilities
Perform general, routine custodial duties to include:
Dust, mop, vacuum
Polish hand railings, countertops, woodwork
Clean and maintain glass and acrylic windows, other viewing surfaces
Maintain and re-supply restrooms
Empty trash receptacles, dispose trash into compactors and/or dumpsters, and bags trash for proper disposal
Clean and prep for night events (e.g., set up furniture, trash receptables, event area cleaning, etc.)
Perform general routine custodial duties in office spaces (e.g., dust, vacuum, trash, kitchen, refrigerator, etc.)
Set up rooms and meeting spaces (e.g., move furniture, transport boxes in and outside of main facility)
Support other Operations Department workgroups, as well as other Guest Experience Departments (e.g., assist Admissions team with daily tasks, etc.)
Attend scheduled staff training and departmental meetings, as well as complete all required training assigned by Supervisors and/or MBA HR and Safety Departments (e.g., Blood Born Pathogen, Chemical Safety, Cal OSHA Safety, Window Cleaning Certifications, Sustainability Disposal, Emergency Clean Up)
Assist with mentoring incoming staff
Engage guests throughout the Aquarium via various Guest Experience Operations Activities
Support guests, volunteers, and other staff with safe and efficient exit, check-in, and re-entry procedures during an Emergency Evacuation
Qualification
Required
Applicants must have at least part-time availability through the end of May and full-time availability beginning in June
Candidates who cannot start full-time immediately must be able to transition to full-time in June
Perform general, routine custodial duties to include: Dust, mop, vacuum, Polish hand railings, countertops, woodwork, Clean and maintain glass and acrylic windows, other viewing surfaces
Maintain and re-supply restrooms
Empty trash receptacles, dispose trash into compactors and/or dumpsters, and bags trash for proper disposal
Clean and prep for night events (e.g., set up furniture, trash receptables, event area cleaning, etc.)
Perform general routine custodial duties in office spaces (e.g., dust, vacuum, trash, kitchen, refrigerator, etc.)
Set up rooms and meeting spaces (e.g., move furniture, transport boxes in and outside of main facility)
Support other Operations Department workgroups, as well as other Guest Experience Departments (e.g., assist Admissions team with daily tasks, etc.)
Attend scheduled staff training and departmental meetings, as well as complete all required training assigned by Supervisors and/or MBA HR and Safety Departments (e.g., Blood Born Pathogen, Chemical Safety, Cal OSHA Safety, Window Cleaning Certifications, Sustainability Disposal, Emergency Clean Up)
Assist with mentoring incoming staff
Engage guests throughout the Aquarium via various Guest Experience Operations Activities
Support guests, volunteers, and other staff with safe and efficient exit, check-in, and re-entry procedures during an Emergency Evacuation
Ability to work indoors and out for the full duration of the scheduled shift
Ability/comfort proactively approaching guests
Ability to work alongside Teen Conservation Leader (TCL) students, Guide Volunteers
Ability to multitask and work positively with interruptions
Competency/experience with data entry, computers, and other communication technologies
Comfort with using/learning new technology
Adhere to the Monterey Bay Aquarium Attendance Policy and Service Standards, and the GE Image, Appearance, and Uniform Standards
Strong communication skills on phones, radio, and email
Ability to demonstrate support for the Monterey Bay Aquarium's mission
Ability to work within, and maintain Monterey Bay Aquarium's Core Values
Available to work both weekdays and weekends, as well as holidays
Typical office equipment, ride on/push scrubber, extractor, vacuum cleaner
Sitting, standing, walking, bending
Occasional unassisted lifting up to 50 lbs
Preferred
Experience in hospitality, customer service, and/or attractions industry
Strong interpersonal and teamwork skills
Experience working both independently and as a member of a team
Ability to sustain enthusiastic interactions with both guests and staff throughout each work shift
Experience working with diverse audiences
Ability to converse in another international language (Spanish, Chinese, Japanese, French, German, Portuguese, etc.)
Experience working with multiple age groups, both adults and families
Company
Monterey Bay Aquarium
The Monterey Bay Aquarium is a non-profit public aquarium located in Monterey, California, United States.
Funding
Current Stage
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