ExplorUS · 2 days ago
Location Manager
Chester, CA
Full-time
Onsite
Mid Level
$23/hr - $23/hr
3+ years expExplorUS is a company located in Lassen Volcanic National Park, California, and they are seeking a Location Manager to oversee business operations at a designated location within the park. This role involves managing various departments to ensure an exceptional experience for guests and visitors while collaborating with the General Manager.
Hospitality
Responsibilities
Manage financial functions for the location, including revenue reconciliation, bank deposit preparation, petty cash management, and invoice processing
Handle human resources functions, including recruiting, interviewing, hiring, coaching, mentoring, and leading staff to build a high-performing team
Actively participate in company management team meetings, contributing to a positive team environment
Innovate ways to meet diverse customer needs and increase participation in events
Address customer/guest issues professionally and consult the General Manager on appropriate corrective action
Collaborate with other department heads on special projects assigned by the General Manager
Build and manage work schedules for all staff
Conduct regular property walks to identify areas for improvement, interact with customers/guests positively, and be visible to guests and employees
Understand and comply with the company’s Incident Reporting Process in a timely manner
Support the company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives
Other duties per Duties Checklist and as assigned
Qualification
Required
Ability to interact positively with management, coworkers, customers/guests, vendors/suppliers, and the public to promote a team effort and maintain a positive and professional approach
Ability to seek innovative solutions to meet diverse personalities
Ability to work a regular schedule, follow directions, take constructive criticism, and treat others with respect and courtesy
Ability to read and interpret documents, write reports, and correspond professionally and timely
Strong communication and interpersonal skills with the ability to interact effectively with various personalities
Proficient in Quickbooks and internet applications, with a working knowledge of Microsoft Office applications
High School Diploma required
Bachelor's degree from an accredited college/university required
Three (3) years of related hospitality management experience required
Preferred
Two (2) years of experience in related areas such as lodging, F&B, retail operations, and guest services preferred
Club/Resort/National Park experience preferred
Benefits
Rental Housing available.
Company
ExplorUS
ExplorUS is creating a world of meaningful travel opportunities where every destination brings you to new adventures experiences.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase