Jefferson City Medical Group · 2 days ago
Patient Service Representative - Womens Clinic
Jefferson City Medical Group is a healthcare provider seeking a Patient Service Representative for their Womens Clinic. The role involves checking patients in and out, maintaining patient records, and providing quality customer service to patients and staff.
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Responsibilities
Demonstrates knowledge and ability to check patients in and out for his/her clinic visit
Maintains patient demographics and insurance records
Demonstrates knowledge of basic insurance and billing procedures
Performs routine duties associated with patient scheduling, payments and co-payments
Performs secretarial duties in a timely and efficient manner
Ensures customer friendly telephone communication
Provides appropriate safety and infection control measures
Strives for continuous quality improvement
Participates in educational experiences designed to maintain and/or improve professional competence
Maintains high work ethic standards
Provides quality customer service to staff, patients and visitors at all times
Qualification
Required
High school diploma or GED
Demonstrates knowledge and ability to check patients in and out for his/her clinic visit
Maintains patient demographics and insurance records
Demonstrates knowledge of basic insurance and billing procedures
Performs routine duties associated with patient scheduling, payments and co-payments
Performs secretarial duties in a timely and efficient manner
Ensures customer friendly telephone communication
Provides appropriate safety and infection control measures
Strives for continuous quality improvement
Participates in educational experiences designed to maintain and/or improve professional competence
Maintains high work ethic standards
Provides quality customer service to staff, patients and visitors at all times
Articulate
Computer skills required
Good telephone communication skills
Preferred
Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
Experience with office equipment
Benefits
Health insurance & employer paid short- and long-term disability
Generous PTO policy, beginning at 148-hours annually
56 hours paid Holiday Leave
Employer Retirement Plan (401K) with employer match
Tuition reimbursement and other professional advancements, including a Medical Assistant training program
Company
Jefferson City Medical Group
Jefferson City Medical Group is one of Missouri's largest, independently-owned, multi-specialty groups.