Gospel Rescue Mission, Tucson, AZ · 1 day ago
Workforce Development Advocate
Tucson, AZ
Full-time
Onsite
Mid Level
3+ years expGospel Rescue Mission is a 501 (c)(3) not-for-profit religious organization that provides social service programs to the homeless and working poor populations. The Workforce Development Advocate is responsible for providing advocacy and facilitating program services, assisting guests in their journey towards economic stability and self-sufficiency.
CharityEducationHealth CareHomeless ShelterRehabilitationTherapeutics
Responsibilities
Warmly greet all guests, including but not limited to visitors, volunteers, vendors, staff, guests, donors, community groups, church groups, and public officials
Establish and build healthy Christ-honoring relationships with guests while maintaining the Code of Ethics
Pray with, advise, and direct the efforts of guests relating to spiritual, personal, and program needs
Under the leadership of the Workforce Development Manager and the Director of Program, maintain the standard of excellence
Actively participate in the process of raising the standard and developing the Workforce Development Program
Obtain and maintain current and accurate signed Release of Information forms for guests
Comply with the HIPAA Compliance and Enforcement, Privacy, and Security Rules, and GRM’s Confidentiality Policy
Maintain thorough and timely guest records in a cloud-based tracking system and document any interactions, concerns, or other pertinent information regarding guests
Advocate for guests and collaborate with outside agencies for guest care
Assess eligibility, assist New Guest Intakes with enrolling in Housing Search services upon entrance into the program, and develop an individualized plan for each guest
Teach basic computer skills, including Microsoft Office Suite, typing, basic internet skills, and use of other programs as appropriate
Mentor/maintain cohort equipment
Inventory of cohort equipment
Collaborate with internal or external agencies to develop employment preparation skills and job search plans
Identify barriers hindering housing opportunities and identify services, support, or referrals to community resources
Approve guest passes as appropriate
Monitor the progress of the guests’ individualized plan and ensure that goals and objectives are met
Assist guests with transportation as needed
Provide written correspondence as needed
Provide crisis intervention and conflict resolution as needed
Lead guests in program and accountability processes
Check and respond promptly to voice mail and email
Participate in group outings and special events
Assist with breathalyzer and urinalyses as needed
Provide support/coverage in the event of staff absence, as directed
Assist and support all volunteers as needed
Teach classes
In a moderate to fast pace, achieves weekly, monthly, quarterly, and annual success goals (and others) as approved and by GRM benchmarks and strategic plan
De-escalate adverse situations, both physically and emotionally, and appropriately redirect or initiate other measures to control behavior by providing appropriate crisis intervention and conflict resolution as needed
Assist guests with transportation as needed
Under the leadership of the Workforce Development Manager, maintain the Standard of Excellence and actively participate in the process of upholding this standard among the Workforce Development Team
Comply with the HIPAA Compliance, Privacy and Security Rules, and GRM’s Confidentiality Policy
Maintain thorough and timely guest records in a cloud-based tracking system and document any interactions, concerns, or other pertinent information regarding guests
Under the guidance of the Workforce Development Manager, participate in and instruct curriculum on Workforce Development
Obtain and update current and accurate signed Release of Information forms for guests
Orient, manage and support Workforce Development guests and volunteers with the Workforce Development processes and standard
Assess eligibility, assist guests with enrolling in Employment Search or Education services upon entering the program, and develop an individualized plan for each guest
Develop and maintain relationships with community partners and other workforce development collaborative partnerships
In conjunction with the Workforce Development Manager, be a liaison and one of the points of contact between GRM and Job Training Center partnerships, reporting regularly to the Workforce Development Manager
Maintain thorough and complete guest records
Teach basic computer skills, including Microsoft Office Suite, typing, basic internet skills, and use of other programs as appropriate
Collaborate with internal or external agencies to develop employment preparation skills and job search plans
Monitor the safe use of GRM equipment in the workforce development area
Identify barriers hindering employability and services, support, or referrals to community resources
Approve guest passes as appropriate
Monitor the progress of the guests’ individualized plan and ensure that goals and objectives are met
Provide written correspondence as needed
Provide crisis intervention and conflict resolution as needed
Lead guests in program and accountability processes
Check and respond promptly to voicemails and emails
Participate in group outings and special events
Assist with breathalyzer and urinalyses as needed
Provide support/coverage in the event of staff absence, as directed
Assist and support all volunteers as needed
Attend professional training and networking opportunities as directed
Attend staff meetings or other meetings as directed
Perform other duties as assigned
Qualification
Required
Minimum high school diploma or GED
3-plus years of experience in adult professional development, client advocacy, social work, educational and vocational innovation, and clerical processes, providing expedient customer service in a moderate-to-fast-paced environment
Proficient and meticulous attention to detail, active listener, and problem solver
Proficient computer abilities using Microsoft Office and web-based management systems
Maintain a valid Arizona Driver's License and must have a clean driving record
Must be evangelical Christian, living a life dedicated to Christ, and be an instrument of God's love, grace, hope, and forgiveness to all
Preferred
Associate's Degree or postsecondary certificate from a college or vocational school, a plus
Bilingual English/Spanish a plus
Benefits
Eligible for paid time off
Eligible for benefits
Company
Gospel Rescue Mission, Tucson, AZ
HOPE. SHELTER. TRANSFORMATION.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lisa Chastain
Chief Executive Officer
Tony Simms, Ph.D.
Chief Strategy Officer (CSO)
Recent News
Arizona Daily Star
2025-10-23
Company data provided by crunchbase