WVU Medicine · 1 week ago
Financial Resource Coordinator
WVU Medicine is a leading healthcare provider, and they are seeking a Financial Resource Coordinator to manage financial and managed care aspects of patient experiences. The role involves coordinating financial decisions, providing education on benefits, and assisting patients and families with financial resolutions throughout their care encounters.
Health CareHospitalMedical
Responsibilities
Acts as a resource for patients and their family members on financial and managed care matters
Research financial assistance program options and completes all necessary documentation for enrollment
Coordinator will work with other team members on financial clearance matters including; nurses, physicians, financial leaders, and other key stake holders
The coordinator will work with patients and families beginning at the point of referral/pre-authorization to ensure all opportunities for financial resolution and communication are met
Knowledge on CPT/ICD codes for assigned service area to ensure appropriate understating and compliance
Understand and comply with Patient Access/Utilization Review/Patient Finance procedures as they apply to financial resolution
Projects a mature problem-solving response while dealing with interpersonal conflict, medically compromised individuals, dissatisfied patients and stringent time demands
Audits patient accounts to ensure financial arrangements, assistance, and appropriately applied to encounter
Completes patient estimates when needed for families, patients, and insurance companies
Complete necessary education and certification as warranted by the assigned signature service area to ensure knowledge and adherence to regulations
Superior computer and writing skills that effectively project positive and a customer centered interaction
Qualification
Required
High school diploma or equivalent
Certified Revenue Cycle Representative (CRCR) certification through Healthcare Financial Management Association within one (1) year of hire
One (1) year of Healthcare finance experience
Preferred
Bachelor degree in business, health information or related field
Five (5) years of financial counseling experience
Experience in Revenue Cycle
Extensive knowledge of personal computers and Microsoft Excel and Access software preferred
Familiarity with medical terminology
Company
WVU Medicine
West Virginia University Health System is a non-profit organization that offers a full range of healthcare services.
Funding
Current Stage
Late StageRecent News
Seattle TechFlash
2025-12-21
2025-11-23
2025-11-20
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