State of Maine · 8 hours ago
Public Service Coordinator I -Human Resources Specialist
Augusta, Maine
Full-time
Onsite
New Grad, Entry Level
$49K/yr - $69K/yrThe State of Maine is seeking a Public Service Coordinator I - Human Resources Specialist to provide paraprofessional support in employee benefits administration. The role involves ensuring compliance with state and federal laws, managing employee benefits for active and retired employees, and maintaining the HRMS system.
Art
No H1B
Responsibilities
Ensures state and federal compliance for benefit administration for active employees, retirees, dependents, agencies, and ancillaries relating to health, dental, vision
Serves as a technical liaison for employees, retirees, dependents, agencies, and ancillaries on matters relating to eligibility, claims and billing issues
Research complex issues, composes correspondence regarding eligibility, coverage, termination of policies, premium cost and responds to court orders
Communicates daily by phone and email with active employees, retirees, agencies, ancillaries, and insurance vendors
Interprets, explains, and applies provisions of applicable laws, regulations and policies relating to active employees, retirees, and dependents
Conducts interviews with new, existing, separating and/or retiring employees to determine qualifications for benefits eligibility and processes the required paperwork
Performs and administers daily transactions relating to enrollment applications, for new hires and qualifying life events of current employees, which includes reviewing applications for accuracy, follow up with employees for required documents, coding applications, file submissions
Enters and coordinates payroll deductions for health, dental, vision programs with agency personnel and payroll staff. Reconciles monthly billing to ensure premiums are correct and deducted properly
Enters and processes COBRA requirements
Trains staff on new processes and reviewing current processes for improvement
Qualification
Required
Knowledge of Excel, Word, and Computer payroll, understanding of Insurance and benefits coverage and claims, superior customer service, and ability to convey complex information to employees and retirees
Experience in Human Resource Management Systems. Workday experience would be particularly helpful
Knowledge of accounting and payroll systems
Knowledge of all associated benefit programs
Knowledge of insurance language and definitions
Knowledge of State of Maine Statues relating to active employees and retiree benefits
Knowledge of Family Medical Leave and all other leave types and how they affect benefit and premium payments
Knowledge of COBRA law and regulations
Broad based knowledge of Medicare rules pertaining to enrollment in Parts A, B, C and D
Knowledge of Microsoft operations and other applicable programs
Knowledge of division policies and procedures
Knowledge of IRS rules pertaining to qualifying life events, domestic partner and 1095C forms
Ability to maintain and use databases for tracking purposes
Ability to communicate effectively in person, orally and in writing
Ability to research and independently come to conclusions to make accurate decisions
Ability to plan, set and administer individual goals and objectives
Ability to establish and maintain effective working relationships with agency personnel and outside vendors
Ability to demonstrate superior customer service
Ability to verify, code, compute and reconcile data
Ability to work collaboratively and be a team player
Ability to write reports and maintain records
Ability to be flexible and adjust to business needs while balancing multiple tasks and priorities
Ability to work with confidential and sensitive materials
Education, training, and/or experience that provides solid knowledge of Human Resources, Benefits and policy administration functions
Strong customer service skills
Benefits
Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan – The State of Maine contributes 18.91% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
Company
State of Maine
Welcome! We in Maine take pride in our quality of life, our entrepreneurial spirit, and our strong, independent heritage.
Founded in 1933
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.76MKey Investors
The National Endowment for the Arts
2019-05-18Grant· $0.76M
Leadership Team
Carole Reuschle
CEO of the Cabin
Joseph Zamboni
Chief Operating Officer
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