Hyosung - North America · 3 days ago
Account Manager - SAM
Irving, TX
Full-time
Onsite
Mid LevelNautilus Hyosung America, Inc. is a leader in ATM self-service technologies, known for its innovative ATM products. The Service Account Manager is responsible for managing relationships with assigned customers and ensuring service delivery meets contractual obligations while maintaining high customer satisfaction.
HardwareInformation ServicesInformation TechnologySoftware
Responsibilities
Responsible to maintain and foster a positive relationship with assigned customer(s)
Accountable to meet with and discuss NHA service delivery performance and provide reports to customer as required
Responsible to keep customer advised of any issues affecting the contractual SLAs
Ensures that NHA Service organization is kept current with customer concerns or issues to head off any upper management escalations in an effort to maintain the highest level of customer satisfaction
Any other tasks and or duties assigned by management
Qualification
Required
Bachelor's degree or equivalent years of experience
Experience in Account Management required
Strong verbal and written communication skills
An analytical mind and inclination for problem-solving
Ability to navigate various data base applications
Attention to detail
Excellent interpersonal skills
Possess excellent written and verbal communication skills
Create and maintain a positive working environment and relationship with both internal and external customers
Preferred
Prior ATM or Financial Services experience preferred
Proficiency with MS Office applications preferred
Company
Hyosung - North America
Hyosung is the only manufacturer of both ATMs and TCRs in North America.
Founded in 2007
501-1000 employees
H1B Sponsorship
Hyosung - North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (2)
2022 (1)
2021 (1)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Kunoh Kim
Chief Executive Officer
Recent News
Dallas Innovates
2025-05-23
Google Patent
2025-05-17
Company data provided by crunchbase