Caselle, Inc. · 2 days ago
Account Manager Payment & Citizen Engagement - Sales
Provo, UT
Full-time
Hybrid
Senior Level
5+ years expCaselle, Inc. is a company that builds software to support local governments with ERP solutions. They are seeking a payments-focused Account Manager to drive adoption and transaction volume across their Citizen Engagement Portal, managing a portfolio of municipal customers and expanding payment penetration.
ComputerSoftware
Responsibilities
Own and grow revenue across a portfolio of 200+ existing municipal customers
Drive adoption of online payments and citizen self-service tools across utilities, permits, licenses, taxes, and AR
Sell transaction-based solutions with a focus on payment volume, usage, and long-term revenue growth
Lead consultative, ROI-driven conversations around digital payments, fee collection, and citizen experience
Partner with finance, treasury, utility, and IT leaders to modernize payment workflows
Forecast and manage a payments-focused pipeline using CRM tools
Negotiate and close agreements that expand payment processing and portal usage
Travel to conferences, user forums, and approximately 6 onsite meetings per year (~10-20% travel)
Collaborate cross-functionally to ensure successful payment rollouts and expansion
Qualification
Required
5-10+ years of experience selling payments, fintech, or transaction-based SaaS
Experience selling products tied to processing volume, adoption, or usage-based revenue
Understanding of payment workflows such as bill pay, ACH, card processing, fees, and reconciliation
Comfortable selling to finance, treasury, and executive stakeholders
Ability to clearly articulate the ROI of digital payments beyond 'convenience'
Thrive in expansion-focused roles with uncapped or growth-oriented commission structures
Self-directed, organized, and comfortable managing a large book of accounts remotely
Preferred
Experience selling into local government, utilities, or highly regulated industries
Benefits
Flexible remote work with hybrid option for Utah-based team members
Medical, dental, vision, and retirement plan
Opportunities for travel to regional events and conferences
Meaningful work that improves how citizens pay and engage with their city
4% 401(k) match after 6 months
Company
Caselle, Inc.
Caselle is a computer software company that provides accounting software solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase