Command Investigations · 10 hours ago
Administrative Personnel - Front Desk
Milford, MI
Full-time
Onsite
New Grad, Entry Level
$19/hr - $21/hrCommand Investigations, LLC is looking for Administrative Personnel to become part of a dynamic team. In this role, you will be responsible for front desk operations and provide support for the investigative process by managing data and ensuring accuracy across various client cases and internal systems.
Security
Responsibilities
Manage outgoing mail, including preparing shipments, labeling, and coordinating with shipping carriers
Answer incoming phone calls, direct inquiries to the appropriate departments, and provide exceptional customer service
Create and distribute employee ID cards as needed
Validate accuracy within investigative reports
Review and organize evidence for client delivery
Enter data into database systems and verify accuracy
Identify and resolve discrepancies and/or missing information
Perform quality control checks prior to report delivery
Always maintain confidentiality and data integrity
Collaborate with team members and management to ensure case efficiency
Manage workload effectively to meet deadlines
Provide administrative support as needed within the department
Collaborate with internal departments to ensure timely and accurate completion of assigned tasks
Qualification
Required
Exceptional attention to detail and accuracy
Strong work ethic with a willingness to learn
Team-oriented mindset and open-minded attitude
Ability to thrive in a focused, detail-driven, and repetitive environment
Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook
Excellent written and verbal communication skills
Strong sense of judgment and critical thinking skills
Strong reading comprehension and ability to interpret detailed information
High school diploma or equivalent required
Proficient reading skills and ability to follow directions required
Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills
Flexibility and effective time management are required
Regular, predictable, and full attendance is an essential function of the job
Willingness to work the required schedule
Complete a Command Investigations, LLC employment application, submit to pre-employment tasks as required for employment
Preferred
Prior experience in an administrative or front desk role strongly preferred
College degree preferred
Flexible to work overtime preferred
Benefits
Accrued Paid Time Off
Medical, Dental, Vision, and Life Insurance
401(k) Plan
Employee Referral Program
Company
Command Investigations
Command Investigations is the preferred provider of Surveillance, SIU and Anti-Fraud Programming.
Founded in 2012
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-03-27Acquired
Leadership Team
Steve Cassell
Senior Strategic Advisor
Recent News
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