Sunwest Bank · 3 days ago
Digital Banking and Payments Manager
Meridian, ID
Full-time
Onsite
Director/Executive
10+ years expSunwest Bank is seeking a Senior Vice President and Digital Banking and Payments Manager responsible for the strategic leadership and oversight of their digital banking and payments ecosystem. The role includes managing various teams, driving innovation, and ensuring compliance across all payment channels.
BankingCommercial LendingFinancial ServicesFinTechPayments
Responsibilities
Develop and execute the vision for digital banking and payments, aligning departmental goals with Sunwest Bank’s strategic objectives
Lead, mentor, and develop managers and teams in Lockbox, Payment Operations, and Digital Banking
Champion the evolution of digital services, including online banking platforms, payment processing technologies, and client-facing solutions
Design and implement risk management frameworks for payment processing, ensuring compliance with regulatory requirements
Optimize processes and controls to measure and improve efficiency, minimize risks and losses, and deliver high-quality client service
Evaluate and manage relationships with technology vendors and service providers
Ensure the delivery of differentiated high-quality client experiences across all payment and digital banking channels
Lead the implementation of new technologies, processes, and solutions, driving organizational change and adoption of digital services
Evaluate and consult on new products, services, and verticals; assessing risks associated and recommending necessary requirements to manage those risks
Collaborate with industry organizations to identify the latest trends in fraud and scams and best practices to mitigate those risks. Maintain up-to-date knowledge of industry regulations, payment network rules, bank partner requirements, and industry best practices
Serve as a subject matter expert (SME) on payment processing and central operations activities and develop this expertise in your team
Interface with other operations and line of business leaders to set goals and objectives to improve overall bank performance
Lead internal and external audits as necessary
Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions
Performs other duties and projects as assigned
Demonstrate professionalism in communication, attitude, and teamwork with internal and external clients
Maintain high standards of quality work, attendance, and appearance
Adhere to all company policies, procedures, and regulations
Perform additional duties as assigned related to the position
Qualification
Required
10+ years of banking operations experience, with strong expertise in digital banking, payment systems (ACH, wire, card, check), treasury management, and risk management
7+ years of progressive leadership experience, managing multiple teams and functions
Advanced knowledge of digital banking platforms, payment processing technologies, and core banking systems (Fiserv or similar)
Demonstrated experience in regulatory compliance, risk assessment, and audit management
Technologically inclined, with awareness of digital trends and industry best practices
Advanced communication, presentation, and writing skills for internal and external audiences
Strong organizational, project management, and change leadership skills
Possess an entrepreneurial business spirit, proactively takes initiative to identify solutions, and executes with a sense of urgency
Ability to lead a team, generate enthusiasm for the bank and to create an environment in which employees are focused on high-quality client service
Occasional travel required
Company
Sunwest Bank
Built For Entrepreneurs By Entrepreneurs. Banking as a Service, Business Banking, Commercial and Specialty Lending, SelfcareHSA
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Raymond Rindone
Chief Financial Officer
Jason Watson
SVP Utah Regional President - South
Recent News
2025-12-04
2025-10-02
2025-09-30
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