UMass Memorial Medical Center · 1 day ago
Ambulatory Service Representative, OBGYN Clinic, 32 Hours, Days
Worcester, MA Memorial Campus
Full-time
Onsite
Mid Level
$20.94/hr - $33.59/hr
3+ years expUMass Memorial Medical Center is a premier health system in Central Massachusetts, seeking an Ambulatory Service Representative for their OBGYN clinic. The role involves performing complex administrative duties for patients, including scheduling appointments, verifying insurance information, and assessing patient needs.
Health CareMedical
Responsibilities
Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures
Confirms and verifies patient demographic and insurance information
May collect co-payments from patients upon arrival
Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information
Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area
Complies with established departmental policies, procedures and objectives
Attends variety of meetings, conferences, seminars as required or directed
Demonstrates use of Quality Improvement in daily operations
Complies with all health and safety regulations and requirements
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors
Maintains, regular, reliable, and predictable attendance
Performs other similar and related duties as required or directed
Qualification
Required
High School Diploma
3 years of related experience, this requirement is waived if candidate has Associate's or Bachelor's degree
Requires the ability to use specialized applications software and computer systems
Necessitates individuals who are multifunctional and able to work under stressful situations
Exemplifies, professional behavior and excellent communication and human relations skills
Preferred
Associate's or Bachelor's degree
Knowledge of business office procedures and medical terminology/procedures preferred
Benefits
Signing bonus available
Company
UMass Memorial Medical Center
Umass Memorial Medical Center is the clinical partner of UMass Medical School and the largest health care system in Central Massachusetts. It is a sub-organization of UMass Memorial Health Care.
10001+ employees
H1B Sponsorship
UMass Memorial Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (19)
2023 (10)
2022 (10)
2021 (12)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Bruce Whyte
Chief Technology Officer
Bart Metzger
Senior Vice President and Chief Human Resources Officer
Recent News
2025-12-11
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