Kyndryl · 1 day ago
Epic Cadence/Prelude Analyst
US151980 NO CITY (US151980) RHODE ISLA
Full-time
Hybrid
Mid, Senior Level
$89K/yr - $168K/yr
5+ years expKyndryl is a global IT services company that designs, builds, manages, and modernizes mission-critical technology systems. They are seeking an Epic Cadence/Prelude Analyst to lead optimization, implementation, and production support initiatives, utilizing strong technical expertise and project management skills to deliver high-quality solutions. The role involves collaborating with teams and acting as a liaison with operational leaders to drive technology adoption and improve workflows.
Information Technology & Services
Responsibilities
Manage all aspects of Epic optimization and implementation projects, including meetings, timelines, build, testing, and deployment
Provide timely production support and troubleshooting to meet SLA commitments
Act as a liaison with operational leaders at all levels, including directors
Work extensively with Epic tools such as work queues, decision trees, Book It, and Fast Pass
Handle RTE query chaining and plan mapping for efficient workflows
Create detailed documentation, including workflows, test scripts, and tip sheets
Participate in on-call rotation and travel onsite (<10%) for upgrades, support, or meetings
Qualification
Required
Epic Certifications: Cadence, Prelude, RTE and Welcome
5+ years progressive experience in Epic application development including Optimization, Implementation and Production Support
Proven ability to manage all aspects of optimization/project implementation including leading/facilitating meetings, time management, analyst build, testing, implementation, cross application team engagement
Proven ability and troubleshooting skills ensuring production support work is completed in a timely manner adhering to defined account SLAs
Experience in being a liaison with business operational leaders at all levels including directors
Strong experience with work queues, decision trees, Book It, Fast Pass
Strong experience with RTE query chaining/plan mapping
Strong documentation skills that include workflows, test scripts and tip sheets
Willingness to travel onsite to Providence Rhode Island as needed for onsite support, upgrades or meetings as needed (<10%)
Be available for On Call rotation with application team
Preferred
Preferred Epic Certifications: Campaigns, Call Management, and MyChart
Service Now incident, change and project management experience preferred
Bachelor's degree in Computer Science or Information Technology a plus
Benefits
Competitive salary and benefits package.
Opportunities for professional growth and development.
A dynamic and inclusive work environment.
The chance to work with a leading global IT services company.
Medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off
Company
Kyndryl
Kyndryl is an information technology and services company.
10001+ employees
H1B Sponsorship
Kyndryl has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (35)
2023 (20)
2022 (39)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-02-20Post Ipo Debt· $500M
2021-11-04IPO
Leadership Team
Antoine Shagoury
Global Chief Technology Officer
David B. Wyshner
Chief Financial Officer
Recent News
2026-01-22
2026-01-22
thefastmode.com
2026-01-22
Company data provided by crunchbase