Zander Insurance · 1 day ago
Insurance Needs Specialist
Nashville, TN, US
Full-time
Hybrid
New Grad, Entry LevelZander Insurance is a company that offers a unique opportunity for personal and financial growth through employee ownership. They are seeking an enthusiastic Insurance Needs Specialist to assist customers in evaluating their insurance needs and guiding them to appropriate solutions in a call center environment.
Auto InsuranceFinancial ServicesHealth CareHealth InsuranceInsurance
Responsibilities
Engage with customers over the phone to assist with their insurance choices, using a well-defined script
Handle both incoming and outgoing calls in a busy call center environment
Address and resolve customer objections effectively
Regular use of database, dialing, and email software
Deliver clear verbal and written communication
Be open to other tasks as needed
Qualification
Required
High School Diploma or equivalent
Eager to learn and adapt
Strong communication skills
Comfortable in a fast-paced call center environment
The ability to type 45 wpm
Proficient computer skills
Use of office equipment including personal computer, multiple screens, printer, fax machine, scanner and telephone
The employee is occasionally required to use hands and fingers to operate, handle, and reach
Specific vision abilities required by this job include close vision and the ability to adjust focus
Communicate effectively in English, writing and verbally in person, via email, video meetings and telephone
Communicate effectively via telephone for extended periods of time, up to 7 hours per day
Ability to pay attention, listen actively, analyze problems and evaluate options, focused on task, multi-task, decision making, and engage appropriately
Ability to appropriately handle stress in a fast-paced environment and interact appropriately with others
Sit & stand for extended periods of time up to 7 hours per day
Must be able to walk up and down stairs (there are no elevators in the 2-story main office Building)
Physical, consistent attendance during normal working hours within a standard 40-hour workweek, as many of the job duties are time sensitive and most effectively and efficiently resolved only through required immediate communication; additional hours may be required
The noise level in the work environment is usually moderate to loud
Benefits
Fully paid health and dental insurance.
Participation in Employee Stock Ownership Plan after one year.
Competitive salary, bonuses, and profit sharing.
5% match on your 401(k) contributions.
3 weeks of Paid Time Off.
Flexible Hybrid Work Schedule.
Company
Zander Insurance
Zander Insurance provides a wide range of life, disability, home, investments and health insurance services to companies and individuals.
Founded in 1925
51-200 employees
Funding
Current Stage
Growth StageRecent News
Morningstar.com
2025-08-22
2025-07-23
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