1st Source Bank · 1 day ago
Business Banking Portfolio Specialist, South Bend, IN
South Bend, IN
Full-time
Onsite
Entry, Mid Level
1+ years exp1st Source Bank is a financial institution seeking a Business Banking Portfolio Specialist to enhance the client experience. The role involves assisting Relationship Managers with portfolio management, customer service, and sales support while independently managing an assigned commercial account portfolio.
BankingFinanceFinancial Services
Responsibilities
Responsible for assisting RM with the management of the RM loan portfolios
Responsible for managing an assigned micro and small business loan portfolio
Manages maturing note and renewal process including updating and /or populating Insight (CRM) with borrower and loan information and data as indicated
Responds to client loan and deposit requests including obtaining necessary approvals
Manages past dues, client inquiries, gather financial data as needed, and other similar tasks as required
Assists in the sales process including reviewing client relationships for cross-sell opportunities
Responds to calls and inquiries from current business loan clients
Follows up on financial statement exceptions, and reviews for opportunities/concern
Serves as liaison between the RM, client, and loan operations department to ensure pre- and post-funding loan requirements are met
Assists with the opening of new business depository accounts and coordinates with Treasury Services to ensure proper implementation of related products and services
Prepares and submits loan packets for credit approval as directed
Participates in joint calls with RMs to learn about a business and upcoming opportunities or needs
As requested, reviews public information for new opportunities, performing basic market research, and assisting with the pre-call planning process for both prospects and existing clients
Responsible for assisting or attending loan closings
Responsible for the development of customer presentations, pitch books for new lending opportunities, cross selling, and other business to existing clients
Assists with calling efforts, blitzes and campaigns by developing calling strategies, assisting with potential targets and looking for new ways to add meaningful touches to clients and prospects
Performs routine tasks as requested by client including transfers, loan payments, wires, and research
At the RM’s direction, contacts and inquires with clients for delinquent payments
Clears credit and documentation exceptions
Responds to inbound inquiries from current business loan clients
Provides customer support as needed (i.e., delivers documents, etc.)
Provides subject matter expertise on customer onboarding and ongoing customer due diligence/enhanced due diligence
Provides back up support in the department as needed
Must function in the team environment, where the colleague may be assigned to work with teams outside of their direct reporting line
Prioritizes work to meet customer expectations
Participates in special projects as needed
Regular and predictable attendance is an essential requirement of the position
Completes all compliance training related to the position
Understands all applicable laws and regulations that apply to the position and complies with the requirements
Performs all other duties as assigned
Qualification
Required
One (1) to three (3) years of retail or commercial related experience required
Basic knowledge of commercial lending concepts required
Strong business acumen to include detailed analysis, review of financial statements and understanding of basic accounting principles
Strong time management skills
Excellent organizational skills
Experience/Proficiency in Microsoft Excel and Word
Good written and verbal communication skills
Ability to work with different departments and business entities
Ability to prioritize tasks and take initiative
Customer service oriented
Ability to handle multiple tasks in a fast-paced environment
Provides a positive client experience
Ability to assess client needs
Uses effective problem solving and analytical skills with ability to handle and prioritize multiple tasks
Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations and group presentation skills
Must be proficient in all Microsoft Office software
Preferred
Formalized basic credit training or equivalent credit risk experience preferred
Bachelor's Degree in business, economics, or finance preferred
Familiarity with prospecting and CRM sales tools preferred
Company
1st Source Bank
1st Source has offered clients a convenient and friendly way to bank for over 150 years.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrea Short
President
Recent News
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