ADP · 4 days ago
Workforce Software, Principal Strategic Account Partner
United States
Full-time
Hybrid
Lead/Staff
$74K/yr - $150K/yr
8+ years expADP, through its subsidiary WorkForce Software, is seeking a Principal Strategic Account Partner who will serve as a trusted advisor to clients. This role involves engaging with clients to understand their business needs and translating those into Managed Services solutions while ensuring smooth transitions from sales to delivery.
Bookkeeping and PayrollConsultingHuman ResourcesOutsourcingPaymentsSoftware
Responsibilities
Pre-Sales Engagement & Deal Support/Governance. Partner with Sales, Account Executives, and Solution Consulting translating customer needs into Managed Services-appropriate solutions during the sales cycle. Act as the Managed Services authority in late-stage deal negotiations and participate in deal review /approval forums
SOW Development & Contractual Ownership. You will validate and verify that the proposed solution being sold can be delivered and supported by associated WorkForce Software and ADP teams (Delivery, Product, SaaS, Support, etc.). Own the end-to-end creation of statements of work (SOWs), exhibits/appendices, service descriptions and scope definitions with embedded SLAs, KPIs and success criteria. Partner with legal and procurement to resolve redlines and contractual risks
Stay Up To Date.You’ll stay abreast of the status for each campaign, and independently provide reliable booking forecasts weekly, monthly, and quarterly
Multi-Task & Communicate.You will work on multiple time-sensitive projects and follow-up items simultaneously. The Principal Strategic Account Partner will also assist with the development of collateral for RFP’s and RFI responses. You will share essential information with clients and the teams you work with at ADP
Pricing & Financial Modeling. Build and maintain Managed Services pricing models ensuring pricing reflects margin analysis, non-standard pricing exceptions, and deal approval workflows
Transition to Delivery (Sales → AMS Handoff). Own the formal handoff to Managed Services Delivery teams ensuring scope clarity and service readiness
Standardization & Continuous Improvement. Develop and maintain SOW templates, pricing calculators, service catalogs, and assumption libraries. Analyze historical engagements to improve pricing accuracy and reduce margin leakage. Partner with AMS leadership to refine service offering and packaging and bundling strategies
Qualification
Required
You have at least 8+ years of experience participating in the selling of Managed Services, Professional Services >$1M-$10M to executive level officers
You'll be an expert at collaborating with customers to scope, estimate, develop, and ultimately sell services in collaboration with executive sales associates
You should possess a strong understanding of Workforce Management (Time & Attendance, Scheduling, Absence, Compliance) software implementation experience in the HCM or ERP environments
You'll possess excellent written, verbal, and formal presentation skills to client and partner audiences ranging from technical implementers through CTO/CIO levels
You will demonstrate the ability to advance sales campaigns in a needs-based and highly participative fashion which should include consultative dialog, cross-functional engagement, and facilitate workshops
You will have the ability to travel up to 50% with the potential for international travel
Deep experience drafting and negotiating SOW's, Service exhibits, Change Management clauses
Strong attention to detail and risk mitigation
Prior exposure to RFP responses, large multi-year services contracts and Global or multi-country service models
Associates that are located near an ADP or WorkForce office, would be expected to follow the ADP hybrid work model
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above OR Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success
Preferred
Strong comprehension of implementation principles and lifecycles
Familiarity with or background in HR, Payroll, or Workforce Management
Experience with Application Managed Services (AMS) or long-term services models
Familiarity with SLAs, KPIs, escalation models, support tiers and service levels
Strong understanding of gross margin, labor-based cost modeling, and capacity and utilization planning
Benefits
Medical
Dental
Vision
Life Insurance
Matched Retirement Savings
Wellness Program
Short-and Long-Term Disability
Charitable Contribution Match
Holidays
Personal Days & Vacation
Paid Volunteer Time Off
And more.
Company
ADP
ADP provides business outsourcing solutions that facilitate businesses in HR, payroll, and administration processes.
10001+ employees
H1B Sponsorship
ADP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (531)
2024 (386)
2023 (340)
2022 (523)
2021 (342)
2020 (353)
Funding
Current Stage
Public CompanyTotal Funding
$17.1B2025-06-27Post Ipo Debt· $7.05B
2025-05-06Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Carlos Rodriguez
President & Chief Executive Officer
Maria Black
President and CEO
Recent News
2026-01-22
GlobeNewswire
2026-01-20
Business Wire
2026-01-16
Company data provided by crunchbase